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File Agent

Cox Automotive

Wilmington, OH
Job Code:
Cox Automotive
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Job Details

Company Cox Automotive
Title: File Agent
JobID: 1713863
Category: Business Operations
Industry: Cox Automotive
Job Type: Full-time


Job summary:
Under direct supervision, the primary responsibility of a File Agent is to locate and pull the correct vehicle titles from the Title Vault and maintain all other vault functions.
Essential job functions:
File Agents are required to locate, file and pull titles from batch folders using the pull reports; sort and file new batches in the vault; identify and re-file returned titles in the correct batch; update the company system and assist other File Agents as needed.  
To perform the job successfully, an individual should demonstrate the following competencies.
Customer Service- Responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
Detail Orientation- Pays close attention to detail and possesses good organizational skills.
Teamwork- Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; puts success of team above own interests; able to build morale and group commitments to goals and objectives.
Adaptability- Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
Quality- Demonstrates accuracy and thoroughness; monitors own work to ensure quality.
Quantity- Completes work in timely manner; works quickly.
Orderly-Keeps work area clean and organized to ensure compliance with safety and security policies.


Workplace Environment:
  • Ability to perform routine and repetitive production work
  • Ability to sit or stand, bend, reach, pull and climb step ladders for long periods of time
  • Variable shifts for Day and Evening and Part Time and Full Time which can include Saturdays
  • Ability to lift or push up to 35lbs

Organization: Cox Automotive

Primary Location: US-OH-Wilmington-3268 Progress Way

Employee Status: Regular

Job Level: Individual Contributor

Shift: Day Job

Travel: No

Schedule: Full-time

Unposting Date: Ongoing
Apply on the Company Site
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