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Finance Opportunity in Billing Dispute Team (US working hours)


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Job Details

Company AT&T

Job Title Finance Opportunity in Billing Dispute Team (US working hours)

Jobid att4-4012834

Location: USA

Description Location: Lakeside Park, Bratislava, Slovakia

Working hours: US working hours - 2 shifts (2pm-10.30pm and 3.30pm-12am)

AT&T, leading global telecommunication company is dedicated to providing the next generation of technology, as well as working with these technologies. The future is now, are you ready for the challenge?

**Roles and Responsibilities:**

The mission of the AT&T Dispute Management Team is to resolve queries and disputes, related to invoicing and contracting, in an accurate and timely manner establishing and rectifying the root cause to prevent recurrence.

The role is very much that of a ‘Problem Solver’, an aptitude to assimilate data from various sources, having confidence in the use of technical tools and standard Microsoft software, accompanied with strong communications skills, will lead to success in this role.

The role is ever changing, with its responsibilities expanding in line with the needs of the business and its changing service offerings / associated tool sets. The successful candidate should be enthusiastic toward, and committed to, improving their own skills set in the area of AT&T’s services and billing systems.

**Key Competencies and Skills:**

• MS Office user, MS Excel – VLOOKUP, Pivot Tables are beneficial and big plus (not a condition)

• Good ability to interact with internal/external customers via email and phone

• Good ability to track work independently and in timely manner

• Detail-oriented personality

**Education and Qualifications:**

• University education is an advantage

• Strong communication skills in English, both oral and written (B2 level)

• Spanish / Portuguese (B2 level) is an advantage

**Additional Information:**

Contract: 1 year, then it may be prolonged

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