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Financial Counselor - (12356)

Universal Health Services

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Universal Health Services
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Job Details

Deltek Talent Management - Financial Counselor - (12356)

Job Details

Financial Counselor - (12356)

Facility Name
Fairfax Behavioral Health
Kirkland, WA 98034 US (Primary)
Career Area
Support & Entry Level
Job Description


Join Fairfax Behavioral Health today and provide help, hope, and healing. We currently have an available opportunity for a Financial Counselor in our Kirkland, Washington hospital.

This is a 1.0 FTE (40 hours per week) in our Business Office and is eligible for benefits.

We are looking for highly motivated candidates who possess a high school diploma (or equivalent) and have two years experience in admission processes and collections procedures. The ideal candidate will have a working knowledge of computers and business software application programs (Excel).

The Financial Counselor acts as a technical resource regarding all aspects of Admissions and financial counseling.  The Financial Counselor is responsible for providing admissions training to all Unit Assistants, House Charges, and Business Office personnel, as well as assisting in developing appropriate policies and procedures and forms for use in the admissions office. 

This position is also responsible for verifying benefits and eligibility for potential and actual patient admissions, for completing the actual admission/registration process required for the patient’s admission to the hospital and for preparing the admission financial folder.  The position is also responsible for providing patient financial counseling and collecting co-pays/deductibles from patients.


The Financial Counselor is responsible for developing an understanding of hospital-based services and to ensure that these services are properly represented to payers and patients throughout the verification and admission process.  This position is responsible for coordinating with Case Management and communicating appropriate information regarding benefit and coverage requirements in a manner which will minimize the hospital’s risk of non-payment while contributing to the patient’s ability to maximize their benefit for needed service.


The Financial Counselor is responsible for communicating hospital financial expectations to the patient and/or family in a professional and courteous manner while demonstrating the care and concern which the hospital feels for the patient.  This position is an integral part of the Business Office team, and is largely responsible for gathering and communicating critical information which will enable the hospital to meet all known payer requirements and thereby minimize the risk of payment reduction or denials.  As a member of the business office staff, this position is responsible for contributing to improved operations and for promoting teamwork throughout the business office.


The Financial Counselor is responsible for identifying potential payment and risk issues, and communicating this information, to the Business Office Manager or other appropriate Hospital Manager in a timely manner.  The Financial Counselor will, in all cases, assist the hospital in ensuring that the highest level of integrity and compliance with known payer requirements is maintained at all times and reflected accurately within the areas of their responsibility.

Job Requirements


Required qualifications for this position include:

  • High School graduate (or equivalent)
  • A minimum of two years experience in admission processes and collections procedures.

Preferred qualifications:

  • A working knowledge of managed care; interpretation of insurance coverage plans, co-payments and deductible schedules and payment plans
  • A working knowledge of computers and business software programs (Excel) preferred

Fairfax Behavioral Health - Kirkland:

The patient population we care for is culturally and clinically diverse, creating a stimulating and rewarding workplace. Our strong team environment and mission allow us to provide friendly services that focus on the highest quality patient care. Fairfax compensation and competitive benefits package will support and enhance a lifelong career.

The Hospital is conveniently located in Kirkland. The Hospital offers both inpatient and outpatient support services to communities throughout Western Washington.

Kirkland is located just east of Seattle, the Pacific Northwest’s largest urban center (metro population 3.25 million), with world-class arts and entertainment, a robust economy and an outstanding school system. The city hugs magnificent Puget Sound and offers magnificent mountain views to the north, east and south. Seattleites are famously fond of the outdoors, fresh seafood and good coffee.

The Kirkland Hospital is part of the Fairfax expanding network of facilities that support our continuum of care for Behavioral Health to the greater Seattle area.

We offer a full comprehensive range of benefits —

Fairfax Behavioral Health offers an excellent time off plan, medical, dental, vision, employee assistance program, life and long term disability benefits and 401(k) plan for full time and part time employees. Company sponsored fitness membership discount, and no parking fees are among some of the additional benefits also available to our employees.
Take the next step in becoming a part of our growing team. EOE, m/f/d/v.

Our Mission

The mission of Fairfax Behavioral Health is to provide the highest quality of patient care in response to the behavioral health care needs of our community, by focusing on the experience of our patients and families.

About Us

Founded in the 1930’s, Fairfax has served the behavioral health needs to the Greater Puget Sound area for more than 80 years, continuously building a reputation for providing the best and most compassionate patient centered care.

Fairfax Behavioral Health operates a 157-bed, standalone psychiatric hospital, located in Kirkland, WA; composed of six units providing specialized treatment for mental health and co-occurring disorders (concurrent mental illness and substance abuse issues), as well as detoxification services for both adolescents and adults.

Fairfax also operates a 30-bed adult general psychiatric unit, located in Everett, WA on the seventh floor of the Providence Medical Center’s Pacific campus. As well as, a 34-bed unit on the campus of EvergreenHealth Monroe. Fairfax cares for both voluntarily admitted and involuntarily committed patients at all locations.

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