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Financial Counselor/Biller

Universal Health Services

Job Code:
Universal Health Services
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Job Details

Financial Counselor/Biller

Job Code:  243311
Facility: Centennial Peaks Hospital
Travel Involved: None
Job Type: Part Time
Job Level: 
Minimum Education Required: High School or equivalent 
Skills: Health Care -> Behavioral Health, Accounting/Billing
Category: Accounting/Finance,Allied Health,Healthcare - Rehabilitation
FTE: .6
Position Summary:


Centennial Peaks Hospital is a 104 bed hospital located in beautiful Louisville, CO. We are dedicated to providing a full range of mental health and chemical dependency services to the state of Colorado. We strive to enhance the mental health, safety and well-being of our patients, their families, and the community at large by providing ethical, compassionate, medically and psychologically integrated inpatient and intensive outpatient treatment for psychiatric and addiction disorders. The ability to multi-task and thrive in a fast paced environment is critical.

Provides financial counseling to patients, explaining their insurance benefits, collecting deductibles and coinsurance amounts. Follows up and collects on all patient accounts with a self pay balance. Monitors and reviews past due bills and follow up documents. Contacts patients and/or third party payer organizations to secure payments or arrange alternative settlement plans. Identifies problem delinquencies and recommends their disposition. Prepares and maintains collection rated accounts. Monitor the accuracy of third party payments and determine the amount of the patient’s responsibility.  Must be available to work evenings and weekends.  Typical schedule includes Wednesday, Thursday, Friday 4:30pm-8:30pm and Saturday and Sunday 9am-3:30pm. 

• Monitors and reviews past due self pay and insurance balance accounts.
• Contact third party payer organizations and/or patients as necessary to facilitate the timely payment of charges
• Identifies problem delinquencies and recommends their appropriate disposition (i.e., referral to collections agency, or write-off)
• Prepares and maintains Upfront Cash Log
• Maintains current knowledge of all collection policies and procedures as it relates to self pay balances.
• Promotes a positive working environment and guest relations
• Assumes and/or performs additional duties as requested

• Consistently works in a positive and cooperative manner with fellow team members
• Assists other team members in the performance of their assignments by seeking out opportunities to help rather than waiting to be asked, and by considering the impact of actions on other team members
• Participates in decision-making and process improvement, regardless of level in the organization
• Communicates effectively within and beyond assigned team
• Focuses on the problem or issue, not the person

Employees of Centennial Peaks Hospital are committed to making every interaction with our guests a positive experience through our dedication to Service Excellence. We are looking for dynamic individuals who will embrace the opportunity to have a positive impact on the lives of the patients we serve! We offer a comprehensive benefits package which includes:
Full time and Part time employees enjoy:
• Paid time off
• Extended leave bank
• Kaiser health ins. and Blue Cross/Blue Shield
• Dental and Vision insurance
• Basic life and supplemental life insurance
• Short and long term disability
• Dependent life insurance
• Flexible spending account
• Defined contribution account
• Stock purchase program
• Shift differentials for clinical staff

We are an equal opportunity employer- all offers of employment are contingent upon successful completion of background, physical and drug screen.

Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected health care management companies, operating through its subsidiaries acute care hospitals, behavioral health facilities and ambulatory centers nationwide. Founded in 1978, UHS subsidiaries now have more than 65,000 employees. The UHS business strategy is to build or purchase health care properties in rapidly growing markets and create a strong franchise based on exceptional service and effective cost control. Our success comes from a responsive management style and a service philosophy based on integrity, competence and compassion.
UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.


To perform this job successfully, an individual must be able to demonstrate competency in the criteria listed in this job description. The specifications listed below are representative of the knowledge, skill, and ability to meet the minimum requirements for this position. The Financial Counselor must demonstrate flexibility and adaptability to meet the needs of the department and hospital.

Education: Bachelors Degree in Accounting, Finance or Business preferred.

Experience: Previous experience in collections and follow up with insurance companies as required.
Prior healthcare experience strongly preferred.

Licensure/Certification: N/A

Knowledge: A working knowledge of insurance terms, reimbursement procedures, medical terminology and hospital services. Previous experience in working insurance accounts and collecting from patients, must be able to perform assignments with minimal supervision, must be able to perform concentrated and/or complex mental activity with frequent involvement in complex and/or highly technical situations, must be able to work successfully under highly stressful conditions must be able to make sound, independent judgments based on scientific and/or ethical principles, must be able to comprehend and perform oral and written instructions and procedures, must be able to collaborate with other multidisciplinary members in an appropriate fashion, must be capable of adapting to varying workloads and work assignments on a constant basis, must have effective comprehensive reading skills and strong communication skills both written and verbal and prefer knowledge of general accounting, accounts receivable, and collections. Knowledge and skills working with computerized accounting systems required.

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