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Universal Health Services

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Universal Health Services
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Job Details

Deltek Talent Management - FINANCIAL COUNSELOR/SELF PAY COLLECTOR - (14576)

Job Details


Facility Name
SAN ANTONIO, TX 78259 US (Primary)
Career Area
Support & Entry Level
Job Description

               One of the nation’s largest and most respected hospital companies, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Steadily growing from a startup to an esteemed Fortune 500 corporation, UHS today has annual revenue nearing $10 billion. In 2017, UHS was recognized as one of the World’s Most Admired Companies by Fortune; ranked #276 on the Fortune 500, and listed #275 in Forbes inaugural ranking of America’s Top 500 Public Companies.

                Our operating philosophy is as effective today as it was 40 years ago: Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve.

                Headquartered in King of Prussia, PA, UHS has more than 81,000 employees and through its subsidiaries operates more than 320 acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom.

                Laurel Ridge Treatment Center is seeking a dynamic and talented Financial Counselor/Self Pay Collector.  To learn more about Laurel Ridge Treatment Center go to

POSITION PURPOSE:  To verify all insurance benefits and advise guarantor of any expected expense in order to maximize cash collections and minimize bad debt expense, while maintaining the integrity of patient accounting and maintaining good customer relations.


  •  Visiting all self-pay patients that are in-house

  • Assist guarantors with payment arrangements and charity applications when appropriate

  • Obtain all necessary forms and documents of all insurance cards

  • Answers telephone calls and responds to all inquiries (verbal and written) from all stakeholders

  • Displays Positive Service Recovery Skills

  • Calling and collecting on self-pay past due balances

  • Other duties as assigned

Job Requirements


SKILLS, KNOWLEDGE AND ABILITIES:  Able to communicate clearly both verbally and in writing with all stakeholders. Basic proficiency in MS Office and other PC applications as required. Able to perform basic math calculations, and be able to reconcile balances.

EDUCATION:  High school graduate or GED.


EXPERIENCE:  One year experience in hospital business office setting with direct experience in insurance verification, billing, collections and third party reimbursement.


*              Requires prolonged sitting and repetitive use of hands for typing, writing, and using a calculator.

*              Constant use of telephone and computer (approximately 5-8 hours daily).

*              Hearing and vision sufficient to perform essential functions.

*              Ability to work under stress on a daily basis.

*              Ability to lift up to 25 pounds and occasional bending, stooping, kneeling, and grasping.

*              Emotional stability necessary to perform essential functions.

*              Ability to maintain confidentiality.

*              Ability to speak clearly and write.

This opportunity provides the following:

*UHS is Challenging and rewarding work environment
*Growth and development opportunities within UHS and its subsidiaries
*Competitive Compensation
*Excellent Medical, Dental, Vision and Prescription Drug Plan (if applicable)
*401k plan with company match (if applicable)
*Generous Paid Time Off

                UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.

                UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

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