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Financial Counselor

Universal Health Services

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Universal Health Services
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Job Details

Financial Counselor

Job Code:  242617
Facility: Brentwood Behavioral Health of Louisiana
Location: SHREVEPORT, LA US Southern
Region: Southern
Travel Involved: None
Job Type: Full Time
Job Level: 
Minimum Education Required: High School or equivalent 
Category: Office/Clerical
FTE: 1.0
Position Summary:

The Financial Counselor is responsible for verification of all insurance, patient and guarantor demographics, communicating benefits to patients, up front collection for both in-patient and partial hosptial services.

Responsibilities include: 

  • Meet with all new patients to establish the correct insurance information has been received, and to discuss financial ability to pay co-pays and deductibles.
  • Contact patient to ensure payments are current and timely or to arrange alternative settlement plans on past due accounts.
  • Enter all patient financial arrangements into computer system
  • Procure required deposits for all self-pay admissions.
  • Monitor credit balances for patients. Prepare refund requests and supporting documentation and forward to Business Office Director for review.  All other duties as assigned by Business Office Director

Brentwood Hospital is the largest psychiatric hospital in Louisiana, serving every major metropolitan area. We are a licensed 200 bed facility serving patients ages 5 through senior care. We offer a full continuum of psychiatric care, inpatient and outpatient treatments, partial hospitalization programs, children’s, adolescent, women’s and adult programs.

For over 44 years Brentwood has been at the forefront in caring for our fellow Louisianans who are in need of mental healthcare. We are Brentwood, the silent partner whom society turns to day after day to help in times of human crisis. We are 400 caring and compassionate team members trying every day to help people restore their lives, from whatever personal heartbreak or trauma life has thrown at them, we are Brentwood.

Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected health care management companies, operating through its subsidiaries acute care hospitals, behavioral health facilities and ambulatory centers nationwide. Founded in 1978, UHS subsidiaries now have more than 65,000 employees. The UHS business strategy is to build or purchase health care properties in rapidly growing markets and create a strong franchise based on exceptional service and effective cost control. Our success comes from a responsive management style and a service philosophy based on integrity, competence and compassion.


This opportunity is available to individuals who meet the following requirements:

  • High school Diploma or equivalent Required
  • One (1) year experience in a healthcare setting preferred
  • Keyboarding and basic computer skills necessary
  • Strong interpersonal and communication skills
  • Effective oral and written communication skills and knowledge of telephone etiquette is required
  • Ability to interact in a positive manner and to communicate well with co-workers, supervisor and other hospital employees
  • Must be able to work in a fast-paced environment with frequent interruptions
  • Ability to maintain information as highly confidential
  • Able to exert up to 10 pounds of force occasionally
  • Ability to stoop, kneel, crouch, crawl, reach, stand, walk, push, pull, lift & grasp
  • Successful completion of Crisis Prevention Intervention (CPI) within 90 days of employment

Assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

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