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Food Operations Manager 1


Location:
Charlotte, NC
Date:
11/17/2017
2017-11-172017-12-16
Job Code:
67559
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Job Details

Careers Center - Food Operations Manager 1

Food Operations Manager 1

US-NC-CHARLOTTE
System ID
67559
Category
Food Service

Unit Description

Sodexo is seeking a Food Operations Manager 1 for  Carolinas Healthcare System - University, a 130 bed acute care facility located in the Charlotte, NC adjacent to UNC - Charlotte.  This position supports the Carolinas Healthcare System facilities in their journey to be a World Class provider of health care.  This position supports that mission by providing safe, wholesome and innovative food to our patients, customers (Retail and Patient Services) as well as hospital employees in a variety of settings. 

 

The best qualified candidate will have prior experience and/or training in the Food Management Process, including Food Safety, driving retail sales and patient service operations.

 

The ideal candidate for this position will:

  • Exhibit Sodexo’s “CARES” behaviors (Compassion, Accountability, Respect, and Service)
  • Have the experience and drive to improve Patient, Employee and Customer Satisfaction
  • Experience with At Your Request Room Service Dining  or Expressly For You and be able to implement and adhere to the Sodexo operating standards for this program.
  • Drive and dependability
  • Ability to inspire employees to excel in Patient and Customer interactions
  • Be able to deliver superior results by directing and motivating a team of employees to complete assigned responsibilities
  • Engage employees while driving retail sales and excellence in Patient Satisfaction

Careers in Healthcare:

 

Working for Sodexo in Healthcare allows you to offer patients, healthcare professionals and caregivers around the world the best healthcare experience possible while influencing patient satisfaction, as well as cost reduction and increased productivity for our clients. Sodexo’s unique CARES culture develops a dynamic atmosphere where employees are respected, turnover is low and career growth opportunities are created from within.

 

Working for Sodexo:

How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee.

 

We strive to make working for Sodexo a genuinely great experience with benefits to promote your professional, personal and financial well-being, and to improve your Quality of Life now and into the future. Our experiences with our over 50 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance … every day. 

 

Keywords:  retail sales, retail operations, patient service, food service, health care, dietary services, #LI

Position Summary

Provides leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. Provides supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implements business practices in order to uphold company mission, values and commitments made in the Sodexo client contractual agreement.
Key Duties
- Establishes a safe work environment

- Utilizes Sodexo tools and programs to develop client, customer, and staff relationships,  to ensure account retention

- Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes

- Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met

- Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan

- Ensures adherence to all HR standards for Sodexo, client, and  regulatory agencies
 

 

 

Qualifications & Requirements

Basic Education Requirement - Associate's Degree
Basic Management Experience - 2 years
Basic Functional Experience – 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

 

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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