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Food Operations Manager 1

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Job Details

Careers Center - Food Operations Manager 1

Food Operations Manager 1

System ID
Food Service
Relocation Type
Yes - According to Grade
Position Type
Open Position

Unit Description

Sodexo is seeking a Food Service Operations Manager 1 for Mansfield University located in Mansfield, PA.


Day to day, this role will be responsible for insuring a high level of customer service while directly overseeing the student resident dining hall and a small amount of catering.  Position will report directly to the General Manager and will supervise a team of 40 unionized staff.  


The Food Operations Manager will be a self-starter with stellar communication and customer relation skills (at the student and client level) and have the ability to effectively manage multiple priorities in a dynamic environment.  Strong financial acumen along with recruiting, program training and coaching experience is mandatory.  Experience managing multiple food locations in an education environment is strongly desired.  


A typical shift is 8:30a - 5:30p with some weekends as needed.  


The best qualified candidate will have the following:


- College/University/Independent Schools food service operations management experience

- Experience with multi-location food outlets

- Experience training and leading a food service staff

- Experience with food production and inventory systems

- Experience with financials and controlling costs

- Strong computer skills

- The ability to integrate into the Sodexo/EF community and provide a high level of satisfaction among students and clients


Consider joining a thriving team with Sodexo!   #LI

Position Summary

Provides leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. Provides supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implements business practices in order to uphold company mission, values and commitments made in the Sodexo client contractual agreement.
Key Duties
- Establishes a safe work environment

- Utilizes Sodexo tools and programs to develop client, customer, and staff relationships,  to ensure account retention

- Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes

- Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met

- Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan

- Ensures adherence to all HR standards for Sodexo, client, and  regulatory agencies



Qualifications & Requirements

Basic Education Requirement - Associate's Degree
Basic Management Experience - 2 years
Basic Functional Experience – 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.


Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


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