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Food Operations Manager 2

Anaheim, CA
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Job Details

Careers Center | Food Operations Manager 2

Food Operations Manager 2

System ID
Food Service
Relocation Type
Employment Status

Unit Description

Come join the Sodexo team at the Happiest Place on Earth!  We have an exciting opportunity for an Operations Manager 2 to manage the cast member dining at this backstage location in Disneyland in Los Angles, California. 


The unit is a high-volume, fast-paced retail cafe with brands and commissary kitchen servicing Disneyland employees open 24/7 & 365 days a year. Responsibilities will include: overseeing overall food and service operations, working with unit financials of up to 3 million in annual managed volume, employee training, safety and sanitation guidelines, strategic planning, growing / marketing the business, direct customer interaction and management of up to 50 hourly union associates to include supervisors.


The position will require flexibility in scheduling: shift could be weekdays, nights and weekends.


This position will be responsible to ensure the highest level of client satisfaction through exceptional execution and delivery of the food service operation.


Additional Job Responsibilities include:

  • Manages up to 50 hourly union employees and up-wards of $3 million in annual managed volume.
  • Integrate fully within our client's organization becoming a trusted adviser and member of the accounts leadership team.
  • Works to achieve company and client financial targets and goals.
  • Works to achieve high quality customer and client satisfaction.
  • Responsible for all Sodexo and client required reporting.
  • Responsible for implementing / executing programs & processes.
  • Ensures compliance to food safety, sanitation, and overall workplace safety standards.
  • Must meet (or exceed) Sodexo standards of operations with quality of food and programs.
  • Creates a positive environment and successfully motivates and manages team.








Position Summary

Provides leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. Provides supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implements business practices in order to uphold company mission, values and commitments made in the Sodexo client contractual agreement.
Key Duties
- Establishes a safe work environment

- Utilizes Sodexo tools and programs to develop client, customer, and staff relationships,  to ensure account retention

- Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes

- Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met

- Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan

- Ensures adherence to all HR standards for Sodexo, client, and  regulatory agencies



Qualifications & Requirements

Basic Education Requirement - Associate's Degree
Basic Management Experience - 2 years
Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Apply on the Company Site
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