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Food Operations Manager 2

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Job Details

Careers Center - Food Operations Manager 2

Food Operations Manager 2

System ID
Food Service

Unit Description

Sodexo is seeking a Food Operations Manager 2 for a ROSI (Regional Operations Support) position with the ability to work in Harrisburg, Pennsylvania, WV and Northeast Ohio. Willing to travel and overnight stay is a must.


The ideal candidate for this position will have solid food service experience and be a critical thinker who can break down complex problems into their component parts. The successful candidate will then be able to quickly move to action through a concise work plan that is understandable to all levels of the department. This individual must be comfortable taking calculated risks and working with ambiguity on a regular basis. Experience with Sodexo’s Food Management System (FMS) or similar systems, At Your Request or similar room service programs, a strong retail/marketing background, and Market Connections is a plus.


 The Food Operations Manager will assist with a myriad of projects including controlling food costs to managing labor relations to utilizing technology to meet the demands of the dynamic Healthcare environment.   Previous management experience in a Healthcare setting is sought.  This position will require a passion for excellence and strong inter-personal skills to clearly communicate to a variety of different audiences.  If you are a self-starter who can hit the ground running this may be the position for you! 


The best qualified candidate is professional with a collaborative mindset, commitment to operational excellence standards, a willingness to coach and develop staff; openness to change and attentive with a responsive communication style that will encourage success in this position.   Additionally, the Operations Manager will appreciate the importance of partnering with hospital leaders and employees in other departments to exceed expectations of patients and guests

Position Summary

Provides leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. Provides supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implements business practices in order to uphold company mission, values and commitments made in the Sodexo client contractual agreement.
Key Duties
- Establishes a safe work environment

- Utilizes Sodexo tools and programs to develop client, customer, and staff relationships,  to ensure account retention

- Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes

- Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met

- Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan

- Ensures adherence to all HR standards for Sodexo, client, and  regulatory agencies



Qualifications & Requirements

Basic Education Requirement - Associate's Degree
Basic Management Experience - 2 years
Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


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