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Food Operations Manager 2


Location:
Cheverly, MD
Date:
02/22/2018
2018-02-222018-03-23
Job Code:
69989
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Job Details

Careers Center | Food Operations Manager 2

Food Operations Manager 2

Location US-MD-CHEVERLY
System ID
69989
Category
Food Service
Relocation Type
No
Employment Status
Full-Time

Unit Description

Sodexo is looking for a Food Operations Manager 2 in Cheverly, MD

 

University of Maryland Capital Region Health (formerly Dimensions Health-care System) was formed in 1982 as an integrated, not-for-profit health-care system serving the citizens of Prince George’s County and the surrounding area. Our mission is to provide high-quality, accessible health-care services in partnership with our community.University of Maryland Prince George’s Hospital Center is an acute care teaching hospital and regional referral center. University of Maryland Capital Region Health is committed to sustaining an innovative environment for our providers and students to help them deliver exceptional patient care. Our  is set to open in 2021.

 

As the Food Operations Manager 2 at this location you will be managing the cafe and all catering of the hospital. This employee will also be managing up to 40 hourly union staff, provide strong customer services, and oversee food quality. We are seeking a high energetic manager to guide staff, respond to customer needs and strive toward serving quality meals in a clean fresh environment. 

 

 

Responsibilities and key expectations for this position include:

  • Lead the front line staff in providing an exceptional customer service experience every day
  • Ensure consistency in food quality and presentation to all customers served
  • Food ordering and production knowledge
  • Implement new programs and systems to support our food service operations
  • Maintain HACCP and safety standards for the operation 
  • Maintain Sodexo's cash handling standards, accounting, and reporting processes
  • Help promote and drive wellness program menus and offerings
  • Partner with front-line staff to enhance engagement and develop their skill sets
  • Ability to build and maintain strong client and customer relationships
  • Integrate fully within our client's organization mission and goals
  • Must meet (or exceed) Sodexo standards of operations.
  • Successfully motivates and manages team in a fast paced environment.

 

Position Summary

Provides leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. Provides supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implements business practices in order to uphold company mission, values and commitments made in the Sodexo client contractual agreement.
Key Duties
- Establishes a safe work environment

- Utilizes Sodexo tools and programs to develop client, customer, and staff relationships,  to ensure account retention

- Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes

- Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met

- Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan

- Ensures adherence to all HR standards for Sodexo, client, and  regulatory agencies
 

 

 

Qualifications & Requirements

Basic Education Requirement - Associate's Degree
Basic Management Experience - 2 years
Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.


Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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