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Food Operations Manager 2

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Job Details

Careers Center - Food Operations Manager 2

Food Operations Manager 2

System ID
Food Service
Relocation Type
Yes - According to Grade
Employment Status

Unit Description

Sodexo Campus Services has an exciting career opportunity for a Food Operations Manager 2 at University of Arkansas in Little Rock.  We are seeking candidates with exceptional client relations and team development skills, with a strong technical and financial understanding, and high volume experience.  The ideal candidate will have prior experience in Retail Food/Cash Operations in a cafeteria style setting. Position also assists with employee training, problem solving, coordination and delegation of daily tasks and projects.


If this describes your background, we want to hear from you!

  • Implement Sodexo retail food programs and practices
  • Ensure compliance to food safety, sanitation and overall workplace safety standards
  • Maintain cash control and payroll records, as well as inventory and purchasing
  • Strong financial acumen, ability to analyze sales data, understand trends, and can address business opportunities
  • Exceptional customer service and interpersonal skills
  • Impeccable follow through with ability to manage multiple priorities
  • Drive sales, revenue, customer and client satisfaction.

University of Arkansas Little Rock has approximately $4.3 million in managed volume.  There is a resident dining hall as well as 9 retail outlets including Starbucks, Steak & Shake, Taco Bell, and non-branded concepts.  The Operations Manager will have oversight of Both Retail and Resident Dining with an Executive Chef, Catering Manager, and Retail Manager reporting to them.  This position reports to the Area General Manager and will assume duties of the General Manager in his absence.


Position Summary

Provides leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. Provides supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implements business practices in order to uphold company mission, values and commitments made in the Sodexo client contractual agreement.
Key Duties
- Establishes a safe work environment

- Utilizes Sodexo tools and programs to develop client, customer, and staff relationships,  to ensure account retention

- Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes

- Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met

- Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan

- Ensures adherence to all HR standards for Sodexo, client, and  regulatory agencies



Qualifications & Requirements

Basic Education Requirement - Associate's Degree
Basic Management Experience - 2 years
Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


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