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Food Operations Manager 2

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Job Details

Careers Center - Food Operations Manager 2

Food Operations Manager 2

System ID
Food Service
Relocation Type
Employment Status

Unit Description

Sodexo is seeking a Food Operations Manager 2 for St. Francis Hospital Memphis.  This position will also support the St. Francis Bartlett location on occasion (200 bed hospital).  


St. Francis Hospital Memphis is a 500 bed acute care hospital with 68 employees.  Selected candidate will oversee all aspects of food service including retail (cafeteria and Starbucks), patient feeding and catering (as well as food production).  This position will have one manager (the Patient Services Mgr.) and 15 employees directly reporting to them at a single unit. 


Sodexo is running EFY (Expressly for You) room service meal delivery system at both sites.  


This position will have responsibility over financial reporting and extensive knowledge of unit financial system is a preferred.  This position will have direct client contact in place when the Area General Manager is out and will have to assume General Manager duties on site. 


Position Summary

Provides leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. Provides supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implements business practices in order to uphold company mission, values and commitments made in the Sodexo client contractual agreement.
Key Duties
- Establishes a safe work environment

- Utilizes Sodexo tools and programs to develop client, customer, and staff relationships,  to ensure account retention

- Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes

- Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met

- Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan

- Ensures adherence to all HR standards for Sodexo, client, and  regulatory agencies



Qualifications & Requirements

Basic Education Requirement - Associate's Degree
Basic Management Experience - 2 years
Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


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