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Food Operations Manager 2


Location:
SANTA ROSA, CA
Date:
12/08/2017
2017-12-082018-01-06
Job Code:
68230
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Job Details

Careers Center - Food Operations Manager 2

Food Operations Manager 2

US-CA-SANTA ROSA
System ID
68230
Category
Food Service
Relocation Type
No
Employment Status
Full-Time

Unit Description

At Sodexo we believe that Quality of Daily Life contributes to the progress of individuals and the performance of organizations. Sodexo designs, manages and delivers comprehensive service solutions through On-site Service Solutions and Motivation Solutions to create an outstanding experience for the people we serve. We have a new career opportunity for a Food Operations Manager in Santa Rosa, CA.

 

Reporting to our General Manager, the Food Operations Manager will support our food service operations including patient dining, retail café, internal catering services and food production at Sutter Santa Rosa Regional Hospital.

 

Responsibilities and key expectations for this position include:

  • Lead the front line staff in providing an exceptional customer service experience to the customers and patients we serve
  • Complete daily kitchen inspections
  • Manage HALO POS system in bistro cafe
  • Ensure consistency in food quality and presentation to all customers served
  • Implement new programs and systems to support our food service operations
  • Maintain HACCP and safety standards for the operation 
  • Creating staff schedules
  • Maintain Sodexo's cash handling standards, accounting, and reporting processes
  • Prepare operating reports and compile unit data for our client
  • Partner with frontline staff to enhance engagement and develop their skill sets
  • Ability to build and maintain strong client and customer relationships

The work schedule for this position may be Tuesday thru Saturday, 11:30 am to 8:00 pm. Qualifications for the Food Operations Manager includes experience in patient services, retail food service operations and catering services experience. Prior food service experience in healthcare environment preferred. Position requires an individual with exceptional drive and initiative, excellent communications skills and computer literacy. HACCP knowledge and ServSafe certification required. Certified Dietary Manager credential is preferred.

 

Careers in Healthcare:

How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee. We strive to make working for Sodexo a genuinely great experience with benefits to promote your professional, personal and financial well-being, and to improve your Quality of Life now and into the future. Our experiences with our over 50 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance … every day. 

 

Working for Sodexo:

Working for Sodexo in Healthcare allows you to offer patients, healthcare professionals and caregivers around the world the best healthcare experience possible while influencing patient satisfaction, as well as cost reduction and increased productivity for our clients. Sodexo’s unique CARES culture develops a dynamic atmosphere where employees are respected, turnover is low and career growth opportunities are created from within.

 

Connect with this recruiter on LinkedIn or Twitter.

Please visit the Sodexo Network with Us page and consider signing up for our Career Connections eNewsletter.

 

 

 

Position Summary

Provides leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. Provides supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implements business practices in order to uphold company mission, values and commitments made in the Sodexo client contractual agreement.
Key Duties
- Establishes a safe work environment

- Utilizes Sodexo tools and programs to develop client, customer, and staff relationships,  to ensure account retention

- Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes

- Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met

- Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan

- Ensures adherence to all HR standards for Sodexo, client, and  regulatory agencies
 

 

 

Qualifications & Requirements

Basic Education Requirement - Associate's Degree
Basic Management Experience - 2 years
Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.


Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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