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Food Operations Manager 2


Location:
VIRGINIA BEACH, VA
Date:
12/15/2017
2017-12-152018-01-14
Job Code:
68246
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Job Details

Careers Center - Food Operations Manager 2

Food Operations Manager 2

US-VA-VIRGINIA BEACH
System ID
68246
Category
Food Service
Relocation Type
Yes - According to Grade
Employment Status
Full-Time

Unit Description

Sodexo Sports & Leisure is seeking an experienced, highly motivated and driven Operations Manager 2 to join our team at Virginia Aquarium & Marine Science Center in Virginia Beach, VA.   

 

Key Responsibilities

  • Focus on day-to-day Front of House retail & catering operations, strong in guests & client relations.
  • Support the General Manager in all aspects of the business to include financial support for the unit.

You are/have:

  • Real passion for delivering superb guest service, food quality, safety, and providing a positive and professional work environment
  • Passion for developing team, client relationships, education and sustainability
  • Experience with inventory, ordering, safety, staffing, schedule, payroll, & knowledgeable with food and labor cost
  • Experience hiring, training and leading a team of 25+ employees
  • Prior experience with client & guest relations
  • Familiarity with computer programs, scheduling, financial & payroll systems, Kronos, Market Connection & Microsoft Office
  • Excellent Customer service oriented, able to go above and beyond for the guest and client, professional and good communication skills
  • Assume GM’s responsibilities and authority in his/her absence
  • Prior experience in a high volume Sports and Leisure cultural destination environment

 

Sodexo's Sports and Leisure division specializes in customer service delivering outstanding food and FM service. Learn more about the exciting venues managed by Sodexo Leisure: Sodexo Sports & Leisure 

 

Working for Sodexo:

How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee.

 

We strive to make working for Sodexo a genuinely great experience with benefits to promote your professional, personal and financial well-being, and to improve your Quality of Life now and into the future. Our experiences with our over 50 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance … every day. 

Position Summary

Provides leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. Provides supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implements business practices in order to uphold company mission, values and commitments made in the Sodexo client contractual agreement.
Key Duties
- Establishes a safe work environment

- Utilizes Sodexo tools and programs to develop client, customer, and staff relationships,  to ensure account retention

- Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes

- Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met

- Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan

- Ensures adherence to all HR standards for Sodexo, client, and  regulatory agencies
 

 

 

Qualifications & Requirements

Basic Education Requirement - Associate's Degree
Basic Management Experience - 2 years
Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.


Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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