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Food Operations Manager 3

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Careers Center | Food Operations Manager 3
  • Food Operations Manager 3

    Location US-MN-COON RAPIDS
    System ID
    Food Service
    Relocation Type
    Employment Status
  • Unit Description

    Sodexo is seeking a Food Operations Manager 3 for Allina Health - Mercy Hospital, a 271 bed acute care facility located in Coon Rapids, Minnesota, a suburban community about 20 miles north of Minneapolis. 


    In this role, you will assist the General Manager in directing and participating in all of the daily contract operations for retail, catering and patient meal services utilizing the "At Your Request" room service meal program.


    Responsibilities will include: working with unit financial reporting, training and development of staff, HR functions, scheduling, payroll, providing strategic support to the management and hourly team, direct customer and client interaction, cash management/handling and direct supervision of 80 union hourly front-line employees and 4 Sodexo Managers.  Knowledge of Health Touch and POS systems is preferred. The department will be going through a complete remodel in 2018 resulting in new patient services and retail spaces.

    Position Summary

    Provides leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. Provides supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implements business practices in order to uphold company mission, values and commitments made in the Sodexo client contractual agreement.
    Key Duties
    - Establishes a safe work environment

    - Assumes General Manager’s (GM) responsibilities and authority in his/her absence

    - Utilizes Sodexo tools and programs to develop client, customer, and staff relationships,  to ensure account retention

    - Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes

    - Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met

    - Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan

    - Ensures adherence to all HR standards for Sodexo, client, and  regulatory agencies



    Qualifications & Requirements

    Basic Education Requirement - Bachelor’s Degree 

    Basic Management Experience - 3 years   

    Basic Functional Experience - 3 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

    Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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