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Food Operations Manager 3

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Job Details

Careers Center - Food Operations Manager 3

Food Operations Manager 3

System ID
Food Service

Unit Description

Job # 67894 Sodexo is seeking a Food Operations Manager (III) at North Carolina Central University (NCCU) in Durham, NC.  This Director of Operations position is in a fast paced, growing university located in the Research Triangle. 


In this role, you manage the day to day operational needs of; a resident dining facility serving over 30,000 meals per week, 4 national brand retail outlets, a convenience store, coffee shops, faculty and staff dining, and a world class catering operation.


Are you extremely organized, results driven and detail orientated with an outstanding financial acumen, keen computer skills, successful time management and the ability to organize daily work flow and train teams in delivering exceptional customer service?  If so, we would love to hear from you! 


We are interested in learning about your following skills: building teams, training and program implementation, residential dining and retail food operations, creating labor schedules, managing to budgets, an eye for detail, and your successes with program enhancements for Five Star Customer Service!


Your Skill Check List for this Director Position;

High-volume campus / university food operations

Financial skills for 8.3 million in volume

HR Skills; 5 Sodexo Managers, 20 Supervisors, 160 Hourly Employees

Experience; National Brands, Catering, Food Retail, Resident Dining

Experience developing teams, succession planning

Ability to manage large teams through managers

Professional manner and excellent communicator

Skills to manage contract purchasing & inventory

Working knowledge of food and physical safety programs

Servsafe Certified & understanding of Board of Health requirements

Success in driving sales and controlling costs

Sodexo quality service standards & retail brand compliance


Schedule; Mon-Fri; 9am-7pm according to business needs with some weekends/holidays 

RELOCATION ASSISTANCE is available for this posting I

To learn more about NCCU we invite you to visit our site


Sodexo Benefits at a glance; 

Sodexo - A world leader in Food and Facilities Management Services

Please visit our Network with Us page and consider signing up for our Career Connections eNewsletter

Connect, Search and all on the go with the Sodexo Jobs App! Available for smart phones and BlackBerry devices

Position Summary

Provides leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. Provides supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implements business practices in order to uphold company mission, values and commitments made in the Sodexo client contractual agreement.
Key Duties
- Establishes a safe work environment

- Assumes General Manager’s (GM) responsibilities and authority in his/her absence

- Utilizes Sodexo tools and programs to develop client, customer, and staff relationships,  to ensure account retention

- Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes

- Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met

- Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan

- Ensures adherence to all HR standards for Sodexo, client, and  regulatory agencies



Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree 

Basic Management Experience - 3 years   

Basic Functional Experience - 3 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


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