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Food Operations Manager 3

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Job Details

Careers Center - Food Operations Manager 3

Food Operations Manager 3

System ID
Food Service

Unit Description

Sodexo Universities is seeking a motivated Food Operations Manager 3 to lead the Georgia College and State University team in historic Milledgeville, GA. This position is responsible for the day to day operations of the campus food service account totaling $6 million in revenue. Our high profile catering operations contribute over $550k of that revenue; summer conference adds $200k. Five retail locations reach $1.3 million primarily through national brands that include Chick-Fil-A, Subway, and Einstein’s. The Operations Manager will oversee five salaried managers and 130 hourly employees.

Reporting directly to the General Manager, the ideal Operations Manager will possess the following traits:

  • Previous management experience in campus food service or other high-volume contract management setting.
  • Excellent interpersonal skills with clients, students, and staff.
  • Proven experience motivating, training, and leading a large workforce.
  • Ability to lead salaried managers daily and in the absence of General Manager.
  • Strong retail brand experience.
  • Ability to support and execute high-profile catering events.
  • Creativity and innovation demonstrated through programming and marketing.
  • Strong financial acumen.



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Position Summary

Provides leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. Provides supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implements business practices in order to uphold company mission, values and commitments made in the Sodexo client contractual agreement.
Key Duties
- Establishes a safe work environment

- Assumes General Manager’s (GM) responsibilities and authority in his/her absence

- Utilizes Sodexo tools and programs to develop client, customer, and staff relationships,  to ensure account retention

- Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes

- Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met

- Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan

- Ensures adherence to all HR standards for Sodexo, client, and  regulatory agencies



Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree 

Basic Management Experience - 3 years   

Basic Functional Experience - 3 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


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