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General Manager 3 - Food

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Job Details

Careers Center - General Manager 3 - Food

General Manager 3 - Food

System ID
Food Service

Unit Description

Work Life Balance in a beautiful location; just what you need; Today!


Job #67504 - Sodexo is seeking a General Manager (III) / Director of Dining for SEARSTONE Retirement Community in Cary, North Carolina.  This is a 275 Resident Upscale Continuing Care Retirement Community located in the thriving and innovative state capital of NC, Raleigh!  Our Sodexo 5 Star Dining program brings the whole community to life with; formal dining in The White Horse Bar & Grille and casual dining by the pool!  We also celebrate special and themed events in our Grand Ballroom! SEARSTONE Retirement Community


In this role, you are responsible for Leveraging Sodexo Systems, Financial Outcomes, and Resident and Employee Satisfaction. Reporting to the District Manager, position supports our 5 Star Dining Program, oversees our high quality systems and standards, monitors outcomes for impeccable food safety and sanitation, develops client and resident relations, and innovative training programs for 2 Sodexo Managers who oversee 35 hourly employees. Position interacts daily with residents and clients to provide outstanding customer service and program enhancements. In this pivotal position, you will need exceptional interpersonal skills and enjoy working with seniors, managing people and dining services in order to exceed resident & client expectations.


Your Skills Check List for this Position:

College Degree / Trade School Certificate, Servsafe Certificate

Senior Dining / Healthcare and Contract Food Service Management experience

Strong food service management operations background

Relationship building skills and Client Relations Excellence

Financial skills for 1.6 million in annual volume

HR skills to manage 2 Sodexo Managers who oversee 35 employees

Computer skills to work in Financial, Food & Labor Software Systems

Experience; food production, catering, retail, and quality standards

Menu Planning for residents, employee dining, bistro, and catering

Working knowledge of HACCP monitors for Regulatory Compliance

Experience training and developing staff, coordinating customer service programs

Dynamic leadership skills for outcomes that exceed client and resident expectations


Schedule varies with some weekends & holidays for special events

Residents are the heart of everything we do and we welcome you to join our team!


Sodexo Benefits at a glance;

Sodexo - A world leader in Food and Facilities Management Services

Please visit our Network with Us page and consider signing up for our Career Connections eNewsletter

Connect, Search and all on the go with the Sodexo Jobs App! Available for smart phones and BlackBerry devices

Position Summary

Directs all contract management service operations at a single account/unit. Plans and supervises special functions. Maintains cash control and payroll records. Hires and trains unit personnel. Maintains customer satisfaction and good public relations. Manages through managers and is accountable for the contract. Senior-most person assigned to a one client account
Provides local leadership and strategic direction while developing team for new and emerging business solutions that sustain growth in the day to day operations.
Key Duties
- Provides team leadership & training
- Controls unit financials
- Directs daily food operations for quality & safety standards
- Supervises day to day activities
- Delegates authority
- Assigns & prioritizes activities
- Monitors operating standards
- Establishes a safe work environment
- Support workplace inclusion activities

Qualifications & Requirements

Basic Education Requirement - Bachelor's Degree
Basic Management Experience - 3 years
Basic Functional Experience - 3 years

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


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