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General Manager 3 - Food

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Job Details

Careers Center - General Manager 3 - Food

General Manager 3 - Food

System ID
Food Service
Relocation Type
Employment Status

Unit Description

Job # 68237 - Sodexo is seeking for a General Manager (III) of Dining Services for Longview, an Ithacare Community in Ithaca, NY.  This is a 250 Resident Continuing Care Retirement Community with assisted and independent living; Residents enjoy restaurant style dining and special themed events.  We are located in the Finger Lakes region of Central Upstate New York; resting on South Hill, overlooking Cayuga Lake in the area well known vineyards, home to Cornell University, across from Ithaca College.


In this role, you report to the District Manager with responsibilities; 2.5 in financial volume, our 5 Star Dining Program, vending services, high quality systems and standards, regulatory outcomes for impeccable food safety and sanitation, Client and Resident relations, and innovative training programs for 2 Sodexo managers who oversee 35 hourly employees (full service). Position interacts daily with residents and clients to provide outstanding customer service and program enhancements. In this pivotal position, you will need exceptional interpersonal skills and enjoy working with seniors, managing people and dining services in order to exceed resident & client expectations.


Your Skills Check List for this Position:

College Degree / Trade School Certificate, Servsafe Certificate

Certified Dietary Manager (CDM) or enrolled in a program

Senior Dining / Healthcare and contract management experience

Strong food service management operations background

Relationship building skills and Client Relations Excellence

Financial skills for 2.5 million in annual volume

HR skills to manage 2 Sodexo Managers who oversee 35 employees

Computer skills to work in Financial, Food & Labor Software Systems

Experience; food production, catering, Vending, and quality standards

Working knowledge of HACCP monitors for Regulatory Compliance

Experience training and developing staff, coordinating customer service programs

Dynamic leadership skills for outcomes that exceed client and resident expectations


Schedule varies with some weekends & holidays for special events

Residents are the heart of everything we do and we welcome you to join our team! 

Longview, Ithaca, NY


Sodexo Benefits at a glance;

Sodexo - A world leader in Food and Facilities Management Services

Please visit our Network with Us page and consider signing up for our Career Connections eNewsletter

Connect, Search and all on the go with the Sodexo Jobs App! Available for smart phones and BlackBerry devices

Position Summary

Directs all contract management service operations at a single account/unit. Plans and supervises special functions. Maintains cash control and payroll records. Hires and trains unit personnel. Maintains customer satisfaction and good public relations. Manages through managers and is accountable for the contract. Senior-most person assigned to a one client account
Provides local leadership and strategic direction while developing team for new and emerging business solutions that sustain growth in the day to day operations.
Key Duties
- Provides team leadership & training
- Controls unit financials
- Directs daily food operations for quality & safety standards
- Supervises day to day activities
- Delegates authority
- Assigns & prioritizes activities
- Monitors operating standards
- Establishes a safe work environment
- Support workplace inclusion activities

Qualifications & Requirements

Basic Education Requirement - Bachelor's Degree
Basic Management Experience - 3 years
Basic Functional Experience - 3 years

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


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