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General Manager 3 - Multi-Service


Location:
Chattanooga, TN
Date:
02/16/2018
2018-02-162018-03-17
Job Code:
69234
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Job Details

Careers Center | General Manager 3 - Multi-Service

General Manager 3 - Multi-Service

Location US-TN-CHATTANOOGA
System ID
69234
Category
General Management
Relocation Type
Yes - According to Grade
Employment Status
Full-Time

Unit Description

RELOCATION OFFERED FOR THIS OPPORTUNITY!!

 

Come be a part of our Foodservice Leadership Team! 

 

Sodexo is seeking an experienced General Manager of Multi-Services 3 for Erlanger Hospital and three additional Erlanger Units, located in/around Chattanooga, TN. 

 

In this instance, Multi-Service correlates to multi-unit responsibility - This position is over only one core service - Food.

 

The selected candidate must have stellar customer service skills as the client/patient experience is crucial to this role. Must have strong leadership and proven management skills as this position requires a take charge, hands-on individual that is easily able to lead, develop, train and transition employees. Must have very strong financial and budget responsibility experience. Solid knowledge of Sodexo Systems and processes including Expressly for You AND At Your Request. High energy for fast paced environment.

 

This position will have GM's reporting to it.  The ideal candidate will possess excellent written and verbal communication skills and a passion for driving and improving the patient experience. This Manager will need to implement Sodexo programs, policies and procedures while managing 150 FTEs and management team of 12. This position will report directly to the District Manager.

 

Overall Responsibility for $12m in managed volume at 1 primary location plus 3 other locations.

Erlanger East - 120 beds, Women's Services, AYR and Retail

Erlanger North - Behavioral Health and Acute Care, Traditional Tray-line and Retail

Erlanger Bledsoe - 1 hour from Erlanger Main, 120 bed - LTC and Acute

Position Summary

Functions as the leader for multiple core services, in a single account and/or multiple locations within the same contract. Single point of contact and/or client liaison in support of business that in total is greater than $10 million in managed volume
Key Duties
- Monitors operations by planned and unplanned visits to each operating account of the system to plan projects, implement new processes, client interactions, and new technology to ensure sufficient resources.

- Develops business plan and budget w/each account GM that supports the System and District goals – Reviews and analyzes financial statements and data and other financial information to ensure attainment of financial goals for both the client and Sodexo.

- Central Point of Contact for Client Liaison promoting a solid business partnership - assists in contract negotiations for the system.

- Maintains Quality & Company Standards – reviews and maintains reports to ensure compliance with federal, state, and local regulations and Sodexo / System Client(s) policies and procedures.

- Responsible for system succession planning/employee development/diversity initiatives/training/constructive counseling. Promotes and supports workplace diversity initiatives.

- Provides strategic leadership to the respective units within the system to maintain client satisfaction and retention

Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree
Basic Management Experience - 5 years
Basic Functional Experience - 5 years

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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