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General Manager 4 - Environmental Services / Custodial

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Job Details

Careers Center - General Manager 4 - Environmental Services / Custodial

General Manager 4 - Environmental Services / Custodial

System ID
Environmental Services / Custodial

Unit Description

Sodexo is seeking a General Manager 4 - Environmental Services / Custodial for Education Division @ Tulane University located in New Orleans, LA.




Tulane University, famed for its history, music and cuisine, New Orleans is one of the world's most extraordinary cities. Tulane campuses are integral to the landscape and life-blood of this city.



  • Perform monthly Quality Inspection Reviews to identify needs; confer with staff and administrator regarding needs and projects;
  • Develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a health care housekeeping system;
  • Analyze data, present and effectively communicate to all levels within the organization related to training, leading university committees and change management;
  • Monitor and report supply inventory levels and equipment to insure the delivery of quality services and manage costs. Organizes and reports on facilities set-up for special events and activities. 
  • Demonstrated business and financial acumen with a strong P&L understanding; and
  • Complies with Sodexo's safety and loss prevention programs by completing safety-related training, ensuring equipment and supplies are properly maintained and performing job duties in a safe manner.

Preferred candidates will have 3-5 years previous General Manager/Director level custodial or housekeeping experience in education/university, but will consider large facilities management.  Proven leadership and relationship-building skills, as well as the ability to manage projects at multiple locations are essential for success in this role.  Required computer skills include MS Outlook, Word and Excel.


At Sodexo, we offer Facilities Management positions in Corporate, Education, Health Care and Senior Living locations across the United States. See more jobs like this one here.




Position Summary

Provides local account leadership and strategic direction to the on-site Environmental Service exempt and non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service programs. Directs business practices in order to uphold Company mission and values and commitments made in the Sodexo/Client contractual agreement.
Key Duties
- Establishes safe work environment for clients/ customers/staff.
- Executes strategic plan in alignment with the scope of service, Sodexo mission & values within our contractual agreement
- Fully implement and adhere to the Sodexo Clients for Life process
- Provides team leadership and direction by ensuring cohesiveness among the activities of subordinates to achieve planned outcomes.
- Ensures compliance with consistency of application of all Sodexo Quality Assurance/Quality Improvement and Regulatory standards within the contractually agreed upon scope of services.
- Ensures full administration of and adherence to all regulatory, Sodexo, Client, and Regulatory Human Resource standards and requirements
- Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring compliance to operating standards.
- Develops, administers, and monitors Sodexo and/or Client budget performance. Develops action plans to ensure performance is in accordance with strategic initiatives and client commitments.
- Develops and utilizes performance metrics to assist with problem analysis, and development of action plans and solutions
- Facilitates ongoing effective communications with direct reports, frontline staff, Clients, Customers, and Sodexo Leadership
- Oversees major repairs and renovation projects by identifying and managing vendors/contractors, including bid process, contract compliance and vendor/contractor performance


Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree           

Basic Management Experience - 5 years              

Basic Functional Experience - 5 years

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


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