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General Manager 4 - Food

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Job Details

Careers Center - General Manager 4 - Food

General Manager 4 - Food

System ID
Food Service
Relocation Type
Employment Status

Unit Description

Lead. Grow. Inspire. Sound like the opportunity you've been waiting for?  TODAY!  We look forward to hearing from you.


Job # 67068 Sodexo is seeking a General Manager (IV) / Director of Dining for Nathan Littauer Hospital and Nursing Home, Gloversville, New York (nearest metro area is Albany, NY).  Sodexo provides Food and Environmental Services at this 158 bed acute hospital and Skilled Nursing Facility. Position manages all dining services including; a budget of 3 million, manages other managers, an Administrative Assistant, our specialty meal program; "Expressly for You", catering, Sodexo systems and standards, the HACCP and Safety Programs, Regulatory Compliance, and the Management & Employee Training Programs.  Position reports to District Manager & manages 6 Sodexo Managers; including Dietitians and 60 hourly employees.


Is this opportunity right for you?  At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.  This is a customer service driven environment for a candidate with a passion for people and boundless energy for details that distinguish high service level standards second to none in the industry.


Your Skills Check List for this position:

College Degree / Trade School Certificate, a Servsafe Certificate

Certified Dietary Manager Certificate (CDM)

CCRC and Sodexo Contract Food Service Management experience

Strong Culinary background, fine dining, retail, and catering

An understanding of patient satisfaction (Press Ganey) is a must

Experience managing 3 million in financial volume (full service fee)

Ability to manage 6 Sodexo Managers and the Dietitians

Customer Service Training skills for 60 hourly employees

Experience building client and customer service relationships

Computer skills; Health Touch, Food & Labor Systems

Experience working as a member of an interdisciplinary team

Knowledge; Sodexo Food Mgmt Systems (FMS), Market Connections (MSC)

3-5 years food service management experience; director/ GM level

Past experience; hospital / country club/ retirement community is ideal!


Schedule; Monday – Friday with occasional weekend day, holiday for special events

Residents are the heart of everything we do and we welcome you to join our team!

Nathan Littauer Hospital and Nursing Home, Gloversville, New York; 


Sodexo Benefits at a glance; 

Sodexo - A world leader in Food and Facilities Management Services

Please visit our Network with Us page and consider signing up for our Career Connections eNewsletter

Connect, Search and all on the go with the Sodexo Jobs App! Available for smart phones and BlackBerry devices

Position Summary

Directs all contract management service operations at a single account/unit. Plans and supervises special functions. Maintains cash control and payroll records. Hires and trains unit personnel. Maintains customer satisfaction and good public relations. Manages through managers and is accountable for the contract. Senior-most person assigned to a one client account.
Provides local leadership and strategic direction while developing team for new and emerging business solutions that sustain growth in the day to day operations.
Key Duties
- Directs all contract services.
- Oversees management/administrative team who are responsible for special functions, cash control and payroll.
- Customer and client satisfaction
- Drives growth
- Financial management

Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree           

Basic Management Experience - 5 years              

Basic Functional Experience - 5 years

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


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