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General Manager 4 - Food

Philadelphia, PA
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Job Details

Careers Center | General Manager 4 - Food

General Manager 4 - Food

System ID
Food Service
Relocation Type
Yes - According to Grade
Employment Status

Unit Description

Sodexo's University Dining Segment is seeking a top-notch communicator to be the leader and face of Sodexo as the General Manager 4 for the University of the Sciences (USciences) located Philidelphia, PA  University of the Sciences has prepared students to be leaders and practitioners in the healthcare and science fields for nearly 200 years. Key to its distinctive education is a tradition of hands-on research and experiential learning that is evident in every graduate who has walked its campus. This dining account boasts $4MIL MV and serves resident students, commuters and faculty and staff.  Account offers a hybrid Residential Dining program, Retail, including a fully licensed Starbucks, as well as a full-service catering program.


Reporting to the District Manager, the General Manager will have oversight for the entire contract/client relationship, management responsibilities for 4 salaried managers and an hourly mixed work force of union and non-union students, financial and budget responsibilities, as well as daily service operations. We are seeking a seasoned manager with the ability to meet and exceed customer expectations related to dining services and Sodexo programs and standards.


The ideal candidate will have the following:


  • College/University/Campus General Manager management experience;
  • Experience directing salaried managers and hourly staff;
  • Strong financial acumen - experience writing and managing budgets;
  • Experience with residential dining, retail, catering and conference business;
  • Experience with food sanitation/safety and HACCP programs;
  • Customer-driven and strong track record of organizational development;
  • Experienced with marketing and promoting food programs;
  • Ability to skillfully interact with client building strong relationships;
  • Strong verbal and written communication skills;
  • Ability to manage in a union environment;
  • Strong focus on student engagement.


Check out what USciences has to offer:

Position Summary

Directs all contract management service operations at a single account/unit. Plans and supervises special functions. Maintains cash control and payroll records. Hires and trains unit personnel. Maintains customer satisfaction and good public relations. Manages through managers and is accountable for the contract. Senior-most person assigned to a one client account.
Provides local leadership and strategic direction while developing team for new and emerging business solutions that sustain growth in the day to day operations.
Key Duties
- Directs all contract services.
- Oversees management/administrative team who are responsible for special functions, cash control and payroll.
- Customer and client satisfaction
- Drives growth
- Financial management

Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree           

Basic Management Experience - 5 years              

Basic Functional Experience - 5 years

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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