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General Manager 6 - Food

Toledo, OH
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Job Details

Careers Center | General Manager 6 - Food

General Manager 6 - Food

System ID
Food Service
Relocation Type
Employment Status

Unit Description

Sodexo is seeking a General Manager 6  - Food, for a large, blue-chip account located in Toledo, OH – ProMedica Toledo Hospital. This 800 bed facility has multiple retail outlets, At Your Request Room Service for patients, 8 Sodexo managers, 8 dietitians (client), and 140 client employees. The GM 6 will manage catering, food production, retail, clinical nutrition, and room service through other managers.  Daily client interaction is expected.  Will be responsible for over 10 million in volume (4 million in retail).  Retail concepts include: Fresh Inspirations Cafeteria, Seattle’s Best We Proudly Brew Coffee/Panini shop.  Sodexo provides food and clinical nutrition services management to 13 ProMedica facilities throughout northwest Ohio and southeast Michigan. Fee Account.

ProMedica Toledo Hospital is a public hospital in Toledo, Ohio that is main hub of the ProMedica Health System. This level I trauma center is the biggest acute care location in the area, with at least 4,800 health care professionals, more than 1,000 of which being specialty and primary care physicians, caring for patients in any of the 794 beds. According to HealthGrades, the Toledo Hospital is among the nation’s top 5% of hospitals.  

The GM has oversight of patient dining (At Your Request Room Service), retail services (Café, Micro-market, and branded concepts), clinical nutrition, and catering.  Position oversees nearby operations at ProMedica Wildwood Hospital and ProMedica Neuro Sciences.  Management team consists of Patient Operations Manager, Retail Operations Manager, Clinical Nutrition Manager, and Executive Chef.  Each operations manager has supporting managers and staff. 

Toledo Hospital is preparing to open the new state-of-the-art Generations Tower which will include a new central kitchen and café.  Contract is beginning year 2 of a 5 year deal structure which includes risk/reward metrics around budget, safety, retail satisfaction, and patient satisfaction. 

The city of Toledo, Ohio’s 4th largest city, is going through exciting changes; ProMedica recently announced that as many as 2000 jobs are being moved to a new headquarters located in downtown Toledo, which will help support a major revitalization effort.  Toledo’s great amenities include a nationally acclaimed zoo, beautiful metro and state parks, Lake Erie boating and sailing, world renowned fishing, professional baseball and hockey teams, and iconic theatres and museums.  The city is conveniently located 1 hour away from Detroit MI and 90 minutes from Cleveland OH and Fort Wayne IN.


Sodexo may require a pre-employment investigation of your criminal conviction history, educational background, past employment, and activities that may relate in any way to your potential fitness for employment. In addition, you may be required to take and pass a drug test or participate in a medical screening, such as TB or respiratory testing, depending on the position and type of unit at issue.

Position Summary

Directs all contract management service operations at a single account/unit. Maintains customer satisfaction and good public relations. Manages through managers and is accountable for the contract. Senior-most person assigned to an account, may have multiple clients and/or satellite locations.
Provides local leadership and strategic direction while developing team for new and emerging business solutions that sustain growth in the day to day operations.

Key Duties
- Directs all contract services.
- Oversees management/administrative team who are responsible for special functions, cash control and payroll.
- Customer and client satisfaction
- Drives growth
- Financial management

Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree
Basic Management Experience - 5 years
Basic Functional Experience - 5 years

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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