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Facilities Services General Manager

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Job Details

Careers Center - Facilities Services General Manager

Facilities Services General Manager

System ID
General Management
Relocation Type
Employment Status

Unit Description

If you love that "new building smell", read on!


Sodexo has a new opportunity in Cambridge MA for a leader of soft service facilities and food operations in a brand-new building. The ideal candidate will have experience in managing total integrated facilities services such as custodial, maintenance, mail room, shuttle & fleet management, and vendor management; building strong relationships; and managing a team through change.


We are looking for a dynamic change management leader to take on the exciting challenge of startup operations for a national client in the Life Science sector.  The new LEED certified building is 10 stories, 250,000 square feet and will house 1300 client employees.   This will be home to an agile work space with a euro-style. 


The occupants will be relocating from existing sites. A primary focus of the Sodexo team will be to assist in change management so they quickly assimilate to their new surroundings. 


Our scope of work will include light maintenance, technical services (supported by a virtual team), mail room, records management, switchboard, and shuttle services. 


If you have what it takes to lead a new team in a new environment, today. #LI

Position Summary

Functions as the leader for multiple core services, in a single account and/or multiple locations within the same contract. Single point of contact and/or client liaison in support of business that in total is $5 million or less in managed volume.
Key Duties
- Monitors operations by planned and unplanned visits to each operating account of the system to plan projects, implement new processes, client interactions, and new technology to ensure sufficient resources.

- Develops business plan and budget w/each account GM that supports the System and District goals – Reviews and analyzes financial statements and data and other financial information to ensure attainment of financial goals for both the client and Sodexo.

- Central Point of Contact for Client Liaison promoting a solid business partnership - assists in contract negotiations for the system.

- Maintains Quality & Company Standards – reviews and maintains reports to ensure compliance with federal, state, and local regulations and Sodexo / System Client(s) policies and procedures.

- Responsible for system succession planning/employee development/diversity initiatives/training/constructive counseling. Promotes and supports workplace diversity initiatives.

- Provides strategic leadership to the respective units within the system to maintain client satisfaction and retention

Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree           

Basic Management Experience - 5 years              

Basic Functional Experience - 5 years

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


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