Global Account Manager (South Africa) - Americas Global Enterprise Segment

  • Location:
    Cape Town, South Africa
  • Area of Interest
    Business Strategy and Operations
  • Job Type
  • Technology Interest
    Internet of Everything
  • Job Id

What you'll do

The American Global Enterprise Segment Regional Sales team are looking for a talented, passionate and creative Global Account Manager to drive the Cisco relationship with our strategic Global Accounts in Africa. The primary responsibilities of the role are to drive growth across all accounts, while directly supporting our customers in their evolving business and technology strategies. For this we require a tenacious and consultative Global Account Manager who can partner with the global client teams, the wider AGES operation and our partners to develop the solutions and propositions which will best enable our customers to solve their biggest challenges.

This is a South Africa based role with a regional responsibility for the whole of Africa which will benefit from a French language speaker who can collaborate with various clients in the northern regions. Full EMEAR responsibility will also be assumed for specific named clients which will require experience and knowledge of managing large complex customers on a regional basis. Further responsibilities include partnering with the Middle-East lead on specific Oil & Gas clients invested in the region.

The successful candidate will have demonstrated the ability to work within an extended team to execute against a sales strategy, manage large complex deals and position the business value of IT solutions to CIO’s and business leaders within your account(s). Strong experience of the full Cisco portfolio is essential along with a detailed understanding of our Services capabilities, consumption models and partnering with our delivery teams.

Communication skills are paramount for this role due to the scope of clients, client teams, partnering considerations and virtual working requirements. A strong and demonstrable record of adapting to and navigating through these complex challenges is key to the success of the role. A working knowledge and experience of transacting business in different territories will also be critical due to the significant regional scope of this role and the need to be sensitive to local country specifics while adhering to the overall client strategy and intent.

A critical element of the role will be the ability to engage on line of business initiatives and develop propositions and solutions aligned to the desired outcomes our clients are targeting.

Critical Skills & Experience

·         Account Planning

·         Pipeline and forecast management

·         Leadership and Management of global virtual teams

·         Self-motivated and able to exceed the targets set by the business

·         Maximizing the sales and business value of Cisco Solutions utilization to your customer utilizing all the resources at your disposal.

·         Proven sales experience and demonstrable results

·         Ability to travel internationally on a regular basis

·         Strong communication and language skills

·         Working knowledge of the wider EMEAR markets, competitors and partner landscape

·         Comprehensive knowledge of Cisco’s portfolio, the IT industry and Cisco’s partners.


The Team

The GES Global Account Manager acts as the global sales leader for a portfolio of named accounts and is responsible for maintaining the client relationship across a significant country or group of countries. Reporting directly into the Regional Manager you will manage a Territory of Accounts as the Sales Leader, working to create a seamless customer experience establishing trusted advisor status at a customer executive level. The GAM is responsible for and measured against the long-term development value of the client relationship.

Who You Are

You will have a minimum of 4+ years account management experience dealing with a targeted customer segment or similar companies, working in a fast-growing High Technology Company.

* Working across boundaries
* Earning Trust
* Developing Self
* Developing Others
* Demonstrating Passion
* Achieving Results
* Leading Change

Skills required
* Track record of selling large and complex Technology solutions with specific focus on driving business outcomes for clients , led through Services
* Self-starter with the ability to build executive relationships, articulate product and business strategies, create demand and close deals
* Good base knowledge of client business models is essential.
* Knowledge of and a contact network in the target customer, as well as insight into issues and trends affecting the customer and their industry sectors
* Ability to lead a virtual team from the various lines of business within Cisco Systems including Inside Sales, Systems Engineering, Consultant Systems Engineering, Field and Product Marketing, Product Management and Business Unit

The ideal candidate possesses strategic technical knowledge, and can succeed as a leader and mentor in a demanding and rewarding sales environment.
* Strong leadership skills in a global teaming environment
* Specific examples of closing large, strategic deals
* Executive "CIO" Experience
* Strategic Ability (able to build a country/ regional long and short term business and sales account plan)
* Areas of innovation experience
* Ability to communicate

Why Cisco

We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren't afraid to change the way the world works, lives, plays and learns.

We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.

We Are Cisco.


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