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Group Insurance Premier Account Manager - Boston, MA


Boston, MA
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Job Details

Position Title: Group Insurance Premier Account Manager - Boston, MA
Job Code: 388658
Job Location: Massachusetts-Boston
Prudential’s Group Insurance (GI)Premier Distribution team is seeking a Premier Account Manager experienced in servicing multiple medium to large financial/insurance accounts to provide sales and service support to assigned Account Executives.
Account Managers are required to work closely with their assigned Sales Executives and possess comprehensive knowledge of the prospect and client base, broker relationships, key contacts, products/services offered, and sales strategies for key brokers. 

Account Manager also provides support to the Account Executives who manage relationships with our new and existing mid-size client accounts. The Account Manager will assist the Account Executives with the resolution of issues by providing daily support on billing, reviewing, and explaining documents related to claims and reviewing evidence of insurability and enrollment processes.
Account Manager will also aid in special projects throughout the year, serve as a resource for new hires for the first six months, and also serve as a backup for other specialists of for their team leader as needed.
Daily activities include, but are not limited to:
• Supporting accounts that vary in level of complexity.
• Coordinating marketing, sales, and support services.
• Understanding the assigned clients’ requirements and supporting the efforts of the Account Executives to develop programs that will meet these requirements.
• Organizing all proposals through completion with the various internal departments, and following up on various items for project management in the office.
• Ensuring daily activity activities as outlined by process and procedures are in line with compliance and auditing standards.
• Serving as liaison between external group clients/brokers and Home Office contacts and departments

• Demonstrated success in servicing multiple medium to large financial/insurance accounts  
• Relevant customer service and support experience with a strong record of client retention.
• The ability to develop and grow relationships with clients, as well as external insurance brokers/consultants.
• Excellent communication skills.
• Solid knowledge of group insurance products and services preferred
• 3 years of relevant experience
• Obtaining License and Appointment designation through the state and Prudential will be required.
• self-motivated with the ability to work independently and provide timely results.
• A customer-focused individual who is solution-oriented and deadline-driven.
• Strong verbal and written communication skills (able to converse with our producers).
• 10-20% travel required
• Strong organization and time management skills.
• Excellent Microsoft Office skills with the ability to adapt quickly to specific window based applications
• State Group Life and health insurance license within 30 days of hire
• Excellent communication skills
• A solid knowledge of group insurance products and services preferred

Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.

Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at for more information about doing business with Prudential.
Job Function: Insurance
Schedule: Full-time
Apply on the Company Site

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