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Home Depot

Vancouver, WA
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Job Details

HDQC LEAD UX DESIGNER - Vancouver WA 98665 Skip Navigation
Job Details


WA - Vancouver

  • Date Posted: Jan 3, 2018
  • Company: The Home Depot
  • Travel: 0-10%
  • Functional Area: Merchandising
  • Position Type: Full-Time
  • Relocation Provided: No

Position Description:
At The Home Depot Quote Center, we get UX; its baked into our DNA. We're excited to expand the team as we drive new initiatives. As a lead on the UX team, you will work with other strategists, designers, and researchers to help craft end-to-end user experiences across HDQC's external products and internal services.
You can defend your designs because they are based on fundamental research: behavioral, contextual and/or other means of capturing information from your users. You have the spark of out-of-box thinking, abductive reasoning, and the joy of playing pretend. You are serious about your work and can describe it to highly-analytical engineers & analysts.
Your flair for expression is tempered by the needs of your users. You prototype almost any media will do, as long as it facilitates a conversation with your audience. Your passion for creating a holistic vision is grounded in the understanding of technical constraints. You can formalize your thinking into use cases, flow charts, information architectures, personas, user stories, wire frames, and specifications. You have a desire to see your designs made manifest in code; better yet, you enjoy dabbling in front-end code.
You seek help from all sources: designers, engineers, analysts, and project managers. Even as you believe design and architecture are best crafted from a single vision, you enjoy the collaborative effort, taking feedback & criticism as a means of improving the end results. You demonstrate leadership by coaching and mentoring others, through your modeling of world-class design and your passion for doing the right thing.
As Lead UX Designer, you are comfortable working up the ladder, influencing key stakeholders, whether they are product leads or the business leadership. You drive the UX Vision process, ultimately owning UX Visions for the product teams you serve. In this capacity you continue to nurture, build and curate the UX Vision as the business landscape changes.
15%- Discovery - Identify the problems, users, systems and the business drivers
15%- Definition - Turn raw data into insights. Analyze and frame the data into actionable recommendations.
40%- Design - Synthesize insights into concepts and metaphors. Inspire the organization through well-executed visioning.
15%-Delivery - Craft deliverables such as wireframes, prototypes, sketches as appropriate to effectively communicate your designs with stakeholders from engineering to business leadership.
15%- Influence - Energize others to invest in your proposed solutions.
This position reports to the UX Manager.
This position has no direct reports.
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Typically requires overnight travel less than 10% of the time.
Additional Environmental Job Requirements:

Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Additional Minimum Qualifications:
Master's degree in Human-Computer Interaction or Applied Psychology, MFA in Design or Interactive Design (IxD)
OR related course of study with 8+ years experience in experience design (Web, Enterprise, Application UI, Mobile, Games, Information Visualization)
Familiarity with multiple research methods, both evaluative and generative
Knowledge and design experience with UCD, Goal-Directed Design or other experience design methods
Portfolio demonstrating a range of design styles, diversity of projects, and a clear personal aesthetic
Ability to work on multiple projects and prioritize tasks for each
Ability to communicate (verbally and graphically), ideas, decisions and reasoning with clarity, confidence, and passion
Solid business acumen
Education Required:
Bachelors Degree
Years of Relevant Work Experience: 8 years
Physical Requirements:
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.
Preferred Qualifications:
Designing in an Enterprise Application environment
Understanding trends in SaaS in an enterprise environment
Experience with integrating enterprise platform/cloud solutions
Comfortable & knowledgeable with Agile development process
Demonstrated experience with Adobe products
10+ years of experience in complex multi-discipline team environment.
Front end coding in HTML, CSS, JS or any object-oriented language.
Demonstrated ability to initiate and self-manage complex projects.
Desire to thrive in a fast-moving environment, with a need to out-pace external market competition.
Recognized thought-leader in the UX field through publications, talks and engagements.
Knowledge, Skills, Abilities, and Competencies:

Our associates have the challenge (and fun) of taking on a wide variety of problems and directly affecting users and the business. The following is a list of attributes found in successful QuoteCenter UX practitioners.
PROBLEM SOLVING - Work collaboratively with business stakeholders, developers, and your fellow user experience designers to create a solution. Build domain knowledge and understand the user & business problems you're solving.
QUALITY DELIVERABLES - You are responsible for designing experiences that are appropriately maintainable, scalable, and extensible.
TAKING OWNERSHIP - When a problem comes to your attention, take care of it. If you're too busy with something more important either assign it to someone else or set a reminder to come back to it later.
ALWAYS LEARNING - Be willing to learn whatever tools, approaches, or patterns necessary to solve a problem. Don't avoid a problem because "someone else 'owns' domain" - learn the tools, learn the domain, solve the problem.
ALWAYS A MENTOR - Continually look for the chance to share your knowledge and skills with others. Regardless of your level of experience, there is always something you know that someone else doesn't (and vice versa), so share!
EFFECTIVE COMMUNICATION – Write, draw, and speak clearly and concisely. Be prepared to explain your work, decisions, and ideas to your colleagues. Graciously challenge ideas that don't seem right, no matter where they originate.
GOOD TEAMMATE - Have a sense of humor. Build relationships with your colleagues. Work out differences with your colleagues directly. Go to your manager if you're unable to resolve it there. Actively work to disrupt backchannel and office politics. Look for ways to make the work environment better for everyone.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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