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HDQC SR ANALYST VENDOR OPS

Home Depot


Location:
Vancouver, WA
Date:
01/17/2018
2018-01-172018-02-15
Job Code:
113389
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Job Details

HDQC SR ANALYST VENDOR OPS - Vancouver WA 98665 Skip Navigation
Job Details

HDQC SR ANALYST VENDOR OPS (113389)

WA - Vancouver

  • Date Posted: Jan 3, 2018
  • Company: The Home Depot
  • Travel: 0-10%
  • Functional Area: Operations
  • Position Type: Full-Time
  • Relocation Provided: No




Position Description:
POSITION PURPOSE
The mission of the QuoteCenter product team is to radically re-imagine the shopping experience at Home Depot utilizing the latest data tools and web technologies. We are searching for a Vendor Operations Analyst who is passionate about creating a great experience for Home Depot associates and supplier partners through the HDQC vendor portal and marketplace. The Sr Vendor Operations Analyst is responsible for building and managing relationships with vendors, negotiating accurate and complete cost, assortment, and lead time, analyzing data to perform root cause analysis and resolution of special order sourcing issues, analyzing and actioning vendor data quality reports, training vendors on changes to the HDQC tools, identifying process and system improvements to drive special order efficiency, and ensuring that key strategic performance metrics are achieved. The Sr Vendor Operations Analyst will also work closely with the Product Management, Development, and Support functions to identify and prioritize improvements to the HDQC vendor portal tools.

MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES
30% - Leverage analytics and data visualization tools to guide business analysis projects to identify and prioritize improvements to HDQC vendor portal tools
30% - Create and run strategies to govern and improve vendor data quality; monitor key data quality metrics and address performance issues
10% - Create and maintain vendor training and support material including documentation and webinars
10% - Manage and report on issue resolution SLA performance, trends, and opportunities for improvement
10% - Create and maintain vendor training and support material including documentation and webinars
10% - Develop SOPs for HDQC vendor operations business processes

NATURE AND SCOPE
This position reports to Manager.
This position has 0 direct reports.

ENVIRONMENTAL JOB REQUIREMENTS
Environment:
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Travel:
Typically requires overnight travel less than 10% of the time.


ESSENTIAL SKILLS:
MINIMUM QUALIFICATIONS
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.

Education Required:
The knowledge, skills and abilities typically acquired through the completion of a associate's degree program or equivalent degree in a field of study related to the job.

Years of Relevant Work Experience: 3 years

Physical Requirements:
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Preferred Qualifications:
Preferred Qualifications:
•• 3-5 years of vendor relations, call center or customer service experience
• Recent experience in a relevant vendor / merchandising analyst type role
• Vendor management experience strongly preferred
• Proven ability to collaborate with management, product strategy and product development teams on vision, strategy and program design
• Proven ability to analyze vendor reporting to drive action in supporting growth of established performance metrics
• Proven ability to identify, analyze and communicate unforeseen business requirements; ability to communicate effectively with both technical and non-technical users
• Proven ability to develop vendor relationships

Knowledge, Skills, Abilities and Competencies:• Strong communication and presentation skills, including ability to interact at a high level with end users and stakeholders; ability to negotiate and persuade
• Ability to analyze and summarize data to produce recommendations
• Analytical experience including root cause analysis
• Ability to work with cross functional teams, analytical thinking and creative problem solving skills
• Understanding of retail and merchandising concepts


We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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