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Health Information Management Associate - Glen Cove, NY

UnitedHealth Group

Glen Cove, NY
Job Code:
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Job Details

Health Information Management Associate - Glen Cove, NY(Job Number:708921)

Position Description:

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.

Primary Responsibilities:

  • Processes release of information request for patient medical records in a timely and efficient manner ensuring accuracy and providing quality customer service
  • Receives and interprets request by telephone, Fax, Mail delivery for patient medical information from patients, clinical providers, attorneys, law enforcement, third-party payers, internal departments etc.
  • Answer request and tracking information into the department computer systems to log monitor and complete request for information
  • Ensure appropriate authorization is obtained for release of medical records
  • Abstracts medical records to inshore only pertinent information requested is released
  • Reproduces protected health information using a variety of technologies including photocopiers, scanners etc.
  • Provide routine customer service to request is regarding the release of information appropriate authorization payment status etc.
  • Gathers and provides medical record information in support of various internal and external audit activities
  • Inform supervisor of any issues in retrieving medical records and/or release of information
  • Participate in department in-service educational activities to remain current of HIPAA and State Regulations related to release of personal health information
  • Performs related duties as required

Job Patient Services
Primary Location US-NY-Glen Cove
Other Location 
Organization O360 Northwell Middle Ops
Schedule Full-time
Number of Openings 1
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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