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Healthcare Services Coordinator - Iselin, NJ

UnitedHealth Group


Location:
Iselin, NJ
Date:
04/27/2017
Job Code:
1736582
Apply on the Company Site
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Job Details


Healthcare Services Coordinator - Iselin, NJ(Job Number:709519)
Description

Position Description: 
 
Energize your career with one of Healthcare’s fastest growing companies.  
 
You dream of a great career with a great company – where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it’s a dream that definitely can come true. Already one of the world’s leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up.
 
This opportunity is with one of our most exciting business areas: Optum –a growing part of our family of companies that make UnitedHealth Group a Fortune 17 leader.
 
Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.
 
Our Customer Service teams have a serious responsibility to make every contact informative, productive, positive, and memorable for what it says about how much we care.
 
Employees in this position will work as an extension of the local Provider Care teams by aligning to geographical regions and clinics that care for a high volume of Medical & Retirement membership, as well as coordinating all facets of patients’ needs.

Primary Responsibilities:
  • Make outbound calls to members
  • Take inbound calls from members
  • Address issues and benefit questions during member calls
  • Educate members on the benefits of specific programs
  • Prompt members to come in and take advantage of services that they need
  • Help members get the correct form of care
  • Support multiple provider offices
  • Other duties as assigned

Job Clinical & Medical Management
Primary Location US-NJ-Iselin
Other Location 
Organization RQNS Ops
Schedule Full-time
Number of Openings 1
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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