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Healthcare Services Coordinator - Tacoma, WA (Pierce County)

UnitedHealth Group


Location:
Tacoma, WA
Date:
11/24/2017
2017-11-242017-12-23
Job Code:
736619
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Job Details

736619 Healthcare Services Coordinator Tacoma WA Pierce County

Healthcare Services Coordinator - Tacoma, WA (Pierce County) (736619)

Position Description

Position Description:

 

Energize your career with one of Healthcare’s fastest growing companies.  

 

You dream of a great career with a great company – where you can make an impact and help people.  We dream of giving you the opportunity to do just this.  And with the incredible growth of our business, it’s a dream that definitely can come true. Already one of the world’s leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives.  We live for the opportunity to make a difference and right now, we are living it up.

 

This opportunity is with one of our most exciting business areas: Optum –a growing part of our family of companies that make UnitedHealth Group a Fortune 6 leader.

 

Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.

 

Together, we're removing the barriers that keep people from receiving the kind of quality healthcare that makes a difference. We focus on Integrity, Compassion, Relationships, Innovation and Performance as we empower people to achieve better health and well-being.

 

As a Healthcare Services Coordinator you will act in a liaison role with Medicaid members to ensure appropriate care is accessed as well as to provide home and social assessments and member education. 


Primary Responsibilities:

  • Create a positive experience and relationship with the member
  • Keep the member out of the hospital by supporting regular visits to their primary physician
  • Keep member actively engaged with their primary physician
  • Support the member to ensure pick-up of their Rx
  • Proactively engage the member to manage their care
  • Provide member education
  • Support transitions of care
  • Help to keep members compliant with their care plans
  • Partner with care team (community, providers, internal staff)
  • Knowledge and continued learning of community cultures and values
  • Traveling to member homes and medical facilities such as a hospitals.
  • May conduct HRA assessments if needed

Requirements:

  • High School Diploma / GED or higher 
  • Ability to travel up to 75% of the time for field based work- radius includes 30 miles from the staff member’s home zip code.  Must live in the Pierce County, Washington area.
  • Ability to work Mon- Fri 8am to 5pm with flexibility to adjust schedule based on member's needs.
  • Must have resided within the community for 2+ years
  • Knowledge of culture and values of community
  • Familiarity with the resources available in the community
  • Field based experience
  • Access to reliable transportation that will enable you to travel to client and/or patient sites within a designated area
  • Ability to navigate a PC to open applications, send emails, and conduct data entry
  • Must have a quiet designated work space and access to install secure high speed internet (minimum speed 1.5 download mps and 1 upload mps) via cable / DSL in home (NOTE: wireless / cell phone provider, satellite, microwave, etc... does NOT meet this requirement)

Preferred Qualifications:

  • Associates Degree (or higher) in social work and/or health care administration
  • Ability to create, edit, copy, send and save documents, correspondence and spreadsheets in MS Excel, MS PowerPoint, MS Word, MS Outlook
  • Licensed practical nurse (LPN), Certified Nursing Assistant/Home Health Aide, Medical Assistant
  • Bilingual in Spanish and English highly preferred
  • CHW accreditation
  • Experience working in managed care
  • Knowledge of Medicaid population
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group
is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Details

  • Contest Number736619
  • Job TitleHealthcare Services Coordinator - Tacoma, WA (Pierce County)
  • Job FamilyMedical and Clinical Operations
  • Business SegmentOptum Operations

Job Location Information

  • Tacoma, WA
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionYes
  • Overtime StatusNon-exempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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