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Healthcare Services Coordinator – Waltham, MA

UnitedHealth Group

Waltham, MA
Job Code:
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Job Details

Healthcare Services Coordinator – Waltham, MA(Job Number:699602)

Position Description:
UnitedHealth Care Community & State is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.

If you're ready to help make health care work better for more people, you can make a historic impact on the future of health care at UnitedHealth Care Community & State.

We contract with states and other government agencies to provide care for over two million individuals. Working with physicians and other care providers, we ensure that our members obtain the care they need with a coordinated approach.

This enables us to break down barriers, which makes health care easier for our customers to manage. That takes a lot of time. It takes a lot of good ideas. Most of all - it takes an entire team of talent. Individuals with the tenacity and the dedication to make things work better for millions of people all over our country.

You can be a part of this team. You can put your skills and talents to work in an effort that is seriously shaping the way health care services are delivered.

Job Details:                                                                       
This is not an entry level position!  You will be providing care coordination telephonically completing assessments and documentation within a clinical system while multitasking other applications gathering information to support member’s needs.   Must have excellent typing, writing and grammar skills.  Primary responsibilities are telephonic case management and some administrative responsibilities for the clinical department related to member care.   Very fast paced environment.  10 people, team player, goal focused, must be a self-motivated, take initiative and willing to learn in a fast environment.

Primary Responsibilities:
  • Providing exceptional customer service
  • Multitasking, inbound/outbound phone calls to members and/or physicians
  • Completing assessments and documentation within a CER system.
  • Provide benefit explanation
  • Health care knowledge surrounding disease management, community resources, durable medical/consumable products.

Job Clinical & Medical Management
Primary Location US-MA-Waltham
Other Location 
Organization C&S Massachusetts ABD LTC
Schedule Full-time
Number of Openings 1
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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