Healthcare Services Coordinator - Youngstown, OH Telecommute(Job Number:703471)
Talk about meaningful work. Talk about an important role. Let's talk about your next career move. Due to our expanding business, UnitedHealth Group is seeking Healthcare Services Coordinators who share our passion for helping others live healthier lives. As one of the world's leading health care companies, UnitedHealth Group is pursuing innovative new ways to operate our service centers and improve on our ability to deliver high-quality care. As part of our clinical support team, you will be a key component in customer satisfaction and have a responsibility to make every contact informative, productive and positive for our members and providers. You'll have the opportunity to do live outreach, educating members about program benefits and services while also helping to manage member cases. Bring your skills and talents to a role where you'll have the opportunity to make an impact on a huge scale. Take this opportunity and begin doing your life's best work.
What makes your clinical career greater with UnitedHealth Group? You'll work within an incredible team culture; a clinical and business collaboration that is learning and evolving every day. And, when you contribute, you'll open doors for yourself that simply do not exist in any other organization, anywhere.
In this position you will spend the first part of your day making Outbound calls and taking Inbound calls from members. On these calls, you will address any issues and Benefit questions, as well as schedule appointments, if needed, to go and meet with the members face-to-face. Your second part of the day with be following through with any scheduled face-to-face visits with members. You will make sure that they are taking advantage of services that they need, as well as getting the correct care. You must have strong verbal and written Communication skills and strong problem-solving and analytical abilities. Knowledge of Healthcare and Insurance Benefits is a major plus.
Job Clinical & Medical Management
Primary Location US-OH-Youngstown
Organization C&S Ohio
Number of Openings 1