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Healthcare Software Implementation Specialist - Eden Prairie, MN

UnitedHealth Group

Eden Prairie, MN
Job Code:
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Job Details

Healthcare Software Implementation Specialist - Eden Prairie, MN(Job Number:718493)

Combine two of the fastest - growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

Primary Responsibilities:

  • Deploy innovative healthcare industry - specific solutions that enable industry standards and processes
  • Identify, assess and solve complex business integration problems where analysis of situations or data requires an in - depth evaluation of variable factors
  • Assess current state workflow and work with implementation team to validate proposed future state fits with overall project objectives
  • Work interactively with clients and client team members to configure, test and validate the software application environment
  • Perform account management to foster expansion of system usage and features within the organization
  • Responsible for coordinating training of administrators and super users
  • Follow installation standards, project plans, and related documentation to ensure a high level of success during the implementation process
  • Explain project goals to help client create an obtainable timeline
  • Assist client through Implementation Period for Preparation to Work with Trainers
  • Responsible for problem solving/issue resolution on reported problems / incidents and questions
  • Queue monitoring for accuracy of logged calls and response time
  • Direct and perform follow up as necessary to complete projects
  • Provide exceptional customer service
  • Implement, configure, test, and document commercial healthcare software
  • Perform system integration and configuration analysis to determine technical requirements
  • Analyze business requirements and objectives to determine the optimal configuration of requirements
  • Analyze existing system functionality and make recommendations regarding system enhancements

Job Enterprise Resource Planning
Primary Location US-MN-Eden Prairie
Other Location 
Organization Polaris
Schedule Full-time
Number of Openings 1
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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