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HEDIS/STARS Operations Coordinator - (9155)

Universal Health Services

Job Code:
Universal Health Services
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Job Details

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Job Details

HEDIS/STARS Operations Coordinator - (9155)

Facility Name
Prominence Health Plan
RENO, NV 89502 US (Primary)
Career Area
Job Description

Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected health care management companies, operating through its subsidiaries acute care hospitals, behavioral health facilities and ambulatory centers nationwide. Founded in 1978, UHS subsidiaries now have more than 65,000 employees. The UHS business strategy is to build or purchase health care properties in rapidly growing markets and create a strong franchise based on exceptional service and effective cost control. Our success comes from a responsive management style and a service philosophy based on integrity, competence, and compassion.

Prominence Health Plan, established in Reno in 1993 as St. Mary’s Health Plan, was acquired in 2014 by Universal Health Services (UHS), one of Fortune Most Admired Companies. 

In addition to the HMO, Prominence Health Plan also offers Point of Service health plans, a preferred health insurance company that offers Preferred Provider Organization (PPO) health plans, and CDS Group Health, a third-party administrator.

 We are a fast-growing, rapidly-changing healthcare organization offering the excitement of a start-up with the support of a Fortune 500 company. We are looking for talented, enthusiastic people to help shape the future of our organization.

Job Requirements

Job Summary:  The HEDIS/STARS Operations Coordinator will execute strategic quality measurement and process improvement initiatives as laid out by the department and executive leadership team. This individual will possess strong project and data management as well as administrative and analytical skills.

Under the oversight of the Director of Risk Adjustment, this individual will support and monitor the operations and analysis of HEDIS/STARS and quality improvement programs to drive improvement in quality management and member experience. The Operations Coordinator will develop and manage policies and procedures associated with the HEDIS/STARS improvement opportunities and will be responsible for establishing and managing HEDIS/STARS projects to support the established quality outcomes. 

Regulatory Requirements:

  • Bachelor’s degree in business, health administration or other related fields.
  • Minimum of three years of experience in process improvement, project management, quality management or other related fields
  • Working knowledge of HEDIS/STARS  or other healthcare quality measurement programs

Language Skills:

  • Ability to effectively communicate in English, both verbally and in writing.


  • Organized, able to meet deadlines and versed in project management
  • Able to collaborate across department and with external partners including the provider groups
  • Passion for improvement member experience and outcomes
  • Experienced in analyzing large sets of data.
  • Proficient in Microsoft Suite with advanced skills in Excel.
  • Experienced in healthcare, preferably in a managed care setting
  • Preferred - experience working with medical records, clinical settings, and familiar with HEDIS/STARS rating system
  • Excellent verbal and written communication skills
  • Ability to establish and maintain positive and effective work relationships.
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