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HELP DESK SPECIALIST (MMH) - (14662)

Universal Health Services


Location:
BRADENTON, FL
Date:
01/19/2018
2018-01-192018-02-17
Job Code:
14662
Universal Health Services
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Job Details

Deltek Talent Management - HELP DESK SPECIALIST (MMH) - (14662)

Job Details


HELP DESK SPECIALIST (MMH) - (14662)

Facility Name
Manatee Memorial Hospital
Location
BRADENTON, FL 34208 US (Primary)
Career Area
Support & Entry Level
Category
Information Technology
Job Description

Responsible for the daily operations of the MHS Helpdesk and all related computer systems and interfaces. Generate and distributes reports, maintain data bases, provide level 1 and some level 2 support, coordinate communication between Corp analyst and/or system vendor for troubleshooting of system failures. Ability to support computer related hardware and software applications used by MHS customers on the LAN/WAN.  Able to troubleshoot, maintain, and install software applications on workstations, servers and network devices, remotely as well as in person. Answer, evaluate, and prioritize incoming telephone calls relating to hardware, software, and networking issues, providing excellent customer service. Demonstrates Service Excellence at all times. Other duties as assigned.

Job Requirements

High school graduate or equivalent.

Minimum of three years  experience in  the Information Technology field, preferred.

Minimum of three years experience in a Helpdesk environment or Computer related support.

 

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