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Hospice Administrative Support - Las Vegas, NV

UnitedHealth Group

Las Vegas, NV
Job Code:
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Job Details

Hospice Administrative Support - Las Vegas, NV(Job Number:726144)

If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.(sm)


The Hospice Admin Support is responsible for answering, designating, and responding to calls placed to switchboard, screening and facilitating communication with employees, patients and their family members as well as all other parties.


Primary Responsibilities:

  • Receives promptly, accurately, professionally and courteously 100% of all telephone calls and visitors
  • Assesses promptly, accurately, professionally and courteously 100% of received calls / inquiries and directs and/or records and relays messages
  • Proficient at using all features of the telephone system and voice mail
  • Prepares and processes 100% of outgoing hospice mail to physicians, facilities, Team Assistant correspondence, family surveys
  • Sorts and distributes incoming mail
  • Maintains survey logs
  • Signs for deliveries when necessary and notifies recipients
  • Responsible for maintaining and updating staff phone list
  • Completes all job duties in a manner that meets the accepted standards of practice and the Evercare Hospice & Palliative Care Policies and Procedures
  • Contributes to achieving the company’s mission
  • Works collaboratively with others to achieve goals
  • Participates in the quality assessment and performance improvement program
  • Participates in hospice in-service trainings
  • Engages in on-going self-development plan to build personal leadership skills, organizational knowledge, and enhance knowledge of the industry
  • Identifies and addresses skill and/or knowledge gaps to fulfill job responsibilities
  • Seeks opportunities to network with colleagues, share experiences, willingness to provide direct support, solicit feedback and exchange ideas
  • Develops and achieves professional growth goals and objectives and reviews with supervisor

Job Administrative Support
Primary Location US-NV-Las Vegas
Other Location 
Organization OptumCare NV
Schedule Full-time
Number of Openings 1
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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