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Housekeeper Environmental Services - (110731)

Universal Health Services


Location:
AZ, US
Date:
11/16/2017
2017-11-162017-12-15
Job Code:
326
Universal Health Services
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Job Details

Deltek Talent Management - Housekeeper Environmental Services - (110731)

Job Details


Housekeeper Environmental Services - (110731)

Facility Name
Calvary Healing Center
Location
AZ US
PHOENIX, AZ 85014 US (Primary)
Career Area
Professional
Category
Nutrition
Job Description

Calvary Addiction Recovery center is a 68-bed treatment center for drug and alcohol abuse. Calvary offers around the clock nursing care for medical detox as well as a 30-day residential program based on the 12-steps of Alcoholics Anonymous. In addition to individual and group counseling, patients attend daily lectures and other therapies such as the Japanese Friendship Garden, Equine Therapy, Auricular Acupuncture, Boot Camp and other activities. The housekeeper plays a vital role as part of the Calvary team. Housekeeping works closely with BHTs and Therapists to coordinate care for our patients. Patients are under the care of an MD who specializes in addiction, a Nurse Practitioner and a Psychiatrist. There is a physician on site or on call 24/7. We provide tuition reimbursement for full-time employees as well as leadership and professional growth opportunities. We are currently seeking Registered Nurses to deliver quality nursing care to patients with chemical dependency problems. The RN is to serve actively and constructively as a member of the multi-disciplinary treatment team, supporting the organization and program philosophy of care to ensure the safety and well-being of each patient. Hours: 4:30 AM-1PM As housekeeper this position ensures the development, implementation and evaluation of policies, programs and services consistent with the facility?s goals and objectives, and actively participates in a leadership role by consulting with facility management in designing and providing total patient care and services.

Job Requirements

As housekeeper this position ensures the development, implementation and evaluation of policies, programs and services consistent with the facility’s goals and objectives, and actively participates in a leadership role by consulting with facility management in designing and providing total patient care and services.

 

DUTIES:

  1. Perform routine cleaning tasks of patient rooms, offices and public area as assigned by supervisor:
  1. Vacuum, dust, mop, sweep and take out trash.
  2. Ensure adequate linens are kept in facility.
  3. Clean areas with disinfectant. 
  4. Refill supplies (paper products, soap, etc.)
  1. Keep cleaning supplies and equipment safely stored when not in use and away from patient access when in use. 
  1. Laundry pick up.
  1. Garbage pick up.
  1. Clean offices and ancillary areas.
  1. Clean carpets in patient areas and ancillary areas.
  1. Assist Housekeeping Manager as needed. 
  1. Report any situations that may effect the health and well being of patients or employees. 
  1. Assist in assuring a safe and risk preventative environment.  
  1. Comply with established measures for infection control, OSHA regulations and Safety/Risk Management plans, policies and procedures. 
  1. Use time constructively and in an organized manner to accomplish assigned responsibilities. 
  1. Address patients, visitors, and co-workers in a pleasant and respectful manner. 
  1. Assist in any emergencies that may arise. 

Additional Standards

  1. Demonstrate a professional attitude and support the objectives of the facility’s marketing and guest relations philosophy through internal and external communications and interactions with all levels of staff, patients, family members, guests, community and referral sources. 
  1. Adhere to facility, department, corporate, personnel and standard policies and procedures.
  1. Attend all mandatory facility in-services and staff development activities as scheduled.
  1. Adhere to facility standards concerning conduct, dress, attendance and punctuality.
  1. Support facility-wide performance improvement goals and objectives.
  1. Maintain confidentiality of facility employees and patient information.

 

Note:  The essential job functions of this position are not limited to the duties listed above.

Performance Improvement:

  1. Participates in periodic self-evaluation and assessment of ability and limitations as they relate to job expectations and responsibilities.
  1. Identifies how own job performance contributes to the fulfillment of the Calvary Mission Statement, Philosophy, Values and Goals.
  1. Perform routine cleaning tasks of patient rooms, offices and public area as assigned by supervisor:
  1. Vacuum, dust, mop, sweep and take out trash.
  2. Ensure adequate linens are kept in facility.
  3. Clean areas with disinfectant. 
  4. Refill supplies (paper products, soap, etc.)
  1. Keep cleaning supplies and equipment safely stored when not in use and away from patient access when in use. 
  1. Laundry pick up.
  1. Garbage pick up.
  1. Clean offices and ancillary areas.
  1. Clean carpets in patient areas and ancillary areas.
  1. Assist Housekeeping Manager as needed. 
  1. Report any situations that may effect the health and well being of patients or employees. 
  1. Assist in assuring a safe and risk preventative environment. 
  1. Comply with established measures for infection control, OSHA regulations and Safety/Risk Management plans, policies and procedures. 
  1. Use time constructively and in an organized manner to accomplish assigned responsibilities. 
  1. Address patients, visitors, and co-workers in a pleasant and respectful manner. 
  1. Assist in any emergencies that may arise. 

 

 

  1. Recognize and treat all patients and guests as customers and all staff as internal customers to actively support a culture of teamwork.
  • Treat patients and their families like partners in determining care.
  • Treat staff like partners (internal customers) in providing care and services to patients, guests and one another.
  • Demonstrate effective teamwork by understanding the work of your unit and department, and work together efficiently and effectively toward a common goal of patient and employee satisfaction.
  1. To work with intention to establish and maintain an atmosphere of trust, honesty and respect for one another; patients, guests and staff.
  • Demonstrate active listening skills and effective problem solving techniques.
  • Listen with an open mind and respond respectfully to all patient, guest and staff questions.
  • Respond quickly to patient and internal customer requests; validate information and follow-up.
  • Maintain strict confidentiality as stated in Fairfax Healthcare and Hospital policies.
  1. To be accountable for effective performance and follow-through of all assigned responsibilities.
  • Complete responsibilities within designated (or agreed upon) timeframes.
  • Take responsibility to be kept informed and work to minimize delays in processes, procedures and service delivery.
  • Request help or assistance, as appropriate, to ensure the highest degree of patient care and service.
  • Complete responsibilities in a manner consistent with organization goals and values.
  • Keep supervisor or manager informed about work delays or when outcomes differ from expectations.
  1. Constructively surface and deal with conflict in respectful and productive ways.
  • Clearly articulate feelings, needs, want goals and problems that relate to performance and productivity.
  • Use active listening and be fully engaged in the conversation so that issues are understood prior to taking action.
  • Surface issues related to performance and productivity as they arise or as soon possible to ensure high patient and internal customer satisfaction.
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