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Housing Navigator - Las Vegas, NV

UnitedHealth Group

Las Vegas, NV
Job Code:
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Job Details

Housing Navigator - Las Vegas, NV(Job Number:708382)

Be part of something daring and bold and help rewrite the history of UnitedHealth Group!

At UnitedHealthcare, our focus is on helping people live healthier lives.  As we work to better serve all populations, we have identified a need to look beyond the traditional path of member services.  myConnections’ mission is to transform the UnitedHealthcare Community & State business by expanding from Medicaid into the balance of government assistance programs for the low income population.  Our commitment to innovation has lead us to even more new ideas and an interest in better understanding how we can work in communities to help drive real change.

This position is an exciting addition to UnitedHealthcare.  It is focused on helping the organization connect the individuals it serves as well as members of the community with safe, affordable housing.  You will use your business skills to assist in creating, controlling and improving the business and clinical processes to make these connections. You will solve complex problems as you serve as a resource to the clinical and network teams for myConnections. You will develop new processes, lead project implementation, diagnose process improvement opportunities and develop solutions – working both internally and externally to build strong relationships. You will have the opportunity to then assess these programs, through reporting, analysis, and audits, to support continuous quality improvement.  You'll be in the driver's seat on vital projects that have strategic importance to our mission of helping people live healthier lives. You'll be doing your life's best work.(sm)
This is an office based position. 2720 North Tenaya Way, Las Vegas, NV 89128
Primary Responsibilities:
  • Accountable for developing and implementing a community based housing navigation program, designed to connect low income or Medicaid beneficiaries with appropriate affordable housing units, resources and support services to successfully maintain residency
  • Conduct screening interviews, complete intake documentation and coordinate the location of appropriate housing units and / or supportive services
  • Implementing processes to manage the intake and referral of individuals experiencing a housing issue
  • Collaborating with national UnitedHealthcare teams to develop a community based or regionalized housing coordination strategy
  • Assist in the management of a program to better connect members and low income individuals with appropriate housing and housing support services including developing a plan of intervention that addresses the needs for affordable housing including housing assessments and crisis intervention, and continuity of care coordination
  • Initiation and development of relationships with housing-focused community organizations, landlords, affordable housing developers and other housing service providers to identify new and existing opportunities for accessing resources
  • Engagement with individual member cases to identify appropriate housing (such as subsidized housing, Section 8, affordable and market rate housing) or housing support services (such as rental assistance, financial counseling, foreclosure mitigation, etc.) to place or maintain affordable / appropriate housing
    • This includes the identification of need and dissemination of referral materials
  • Collaboration with state agencies, community organizations and other social service agencies to promote and grow housing opportunities within the region and / or state
  • Coordinate with other social determinant of health coordinators (e.g. employment, transportation, financial services, etc.) to facilitate access to support services to sponsor successful tenancy and whole person coordination
  • Outcomes include development of a scalable and sustainable housing referral program and increase in the number of individuals placed in affordable, independent housing

Job Clinical & Medical Management
Primary Location US-NV-Las Vegas
Other Location 
Organization C&S myConnections
Schedule Full-time
Number of Openings 1
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UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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