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HR SERVICE DESIGN SR ANALYST

Home Depot


Location:
Atlanta, GA
Date:
04/26/2017
Job Code:
106395
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Job Details

HR SERVICE DESIGN SR ANALYST - Atlanta GA 30308 Skip Navigation
Job Details

HR SERVICE DESIGN SR ANALYST (106395)

GA - Atlanta

  • Date Posted: Apr 5, 2017
  • Company: The Home Depot
  • Travel: None
  • Functional Area: Human Resources
  • Position Type: Full-Time
  • Relocation Provided: No




Position Description:
POSITION PURPOSE
The HR Service Design Sr. Analyst works collaboratively across HR and IT to document business processes, define requirements and manage the successful implementation of process changes. They may conduct training on the new process so that departments receive maximum benefit from a process and system changes, answer process and system questions and resolve issues. They must be willing to invest the time to have in-depth knowledge about the business areas they support and be comfortable discussing change impacts and issues. This role acts as a liaison between the business areas and the technical community.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES

  • Ensures project priorities parallel business priorities 
  • Works with the HR business liaison to document the business case for new requests to support system/process request for use in the prioritization process 
  • Defines and documents business activities for the overall system implementation project plan 
  • Manages the business component of the overall system implementation project plan 
  • Facilitates business requirements definition and functional specifications meetings ensuring that the end solution meets the business requirements 
  • Defines and maps HR processes 
  • Develops functional requirements to meet business objectives 
  • Partners with IT to ensure understanding and translation into technical requirements 
  • Ensures that all system and process impacts are identified and transitioned to change management, training and knowledge base teams in a timely manner 
  • Implements services changes including leading the testing and deployment of systems and services and the transition of staff and services 
  • Ability to take an issue, then plan and deliver a solution using own initiative, with little guidance 
  • Ability to quickly identify project risks and mitigate accordingly

NATURE AND SCOPE
Reports to Manger, Service Design
ENVIRONMENTAL JOB REQUIREMENTS
Environment:
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Travel:
Typically requires overnight travel less than 10% of the time.
Additional Environmental Job Requirements:


ESSENTIAL SKILLS:
MINIMUM QUALIFICATIONS

  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.
Additional Minimum Qualifications:

Education Required:
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Years of Relevant Work Experience: 5 years
Physical Requirements:
Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds).
Additional Qualifications:

Preferred Qualifications:
  • 3 years HR experience 
  • HR consulting experience, PM certification, or Scrum Master certification 
  • Agile development methodology expertise
  • Business Analysis experience writing user stories and gathering requirements
  • Experience using Pivotal Tracker to manage workflows
Knowledge, Skills, Abilities and Competencies:
  • Excellent oral and written communication skills 
  • Excellent interpersonal and customer service skills 
  • Organized 
  • Ability to juggle multiple priorities and projects 
  • Good project management and strategic planning abilities 
  • Comfortable training end users in one-on-one and group settings 
  • Strong problem-solving and follow-through skills 
  • Ability to work independently, lead teams and interact with various levels of management 
  • Excellent computer skills and proficiency with process mapping software programs are required 
  • Excellent oral and written communication skills 
  • Excellent interpersonal and customer service skills 
  • Organized 
  • Ability to juggle multiple priorities and projects 
  • Good project management and strategic planning abilities 
  • Comfortable training end users in one-on-one and group settings 
  • Strong problem-solving and follow-through skills 
  • Ability to work independently, lead teams and interact with various levels of management 
  • Excellent computer skills and proficiency with process mapping software programs are required


We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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