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Human Resources Manager 3

Buffalo, NY
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Job Details

Careers Center | Human Resources Manager 3

Human Resources Manager 3

System ID
Human Resources
Relocation Type
Employment Status

Unit Description

Sodexo is hiring a Human Resources Manager 3 to provide on-site HR and training support for the Environmental Services department at Sisters of Charity Hospital, located in Buffalo, NY. This HR Manager will support 80 union Environmental Services Sodexo employees and 4 Sodexo Managers. This position may require some occasional weekends and holidays as needed. 


The selected candidate will provide direction to Managers and hourly employees on all Sodexo policies and procedures, HR initiatives and training. Some responsibilities may include; management of payroll, vacation accruals, labor hours tracking, leave of absence, workers compensation documentation, employee relations investigations and documentation, recruitment and on-boarding new employees, office management and client relations. This position will lead all additional Human Resources initiatives for the unit. 


Our ideal candidate will have:

  • Prior Human Resources Management experience in the Hospitality industry with an organization with 50+ employees.
  • A Bachelor's Degree in Human Resources Management/related field OR equivalent work experience.
  • PHR/SPHR certification is a plus.
  • Knowledge of all Federal, State and Local laws regarding Human Resources.
  • The ability to lead HR practices and objectives.
  • The ability to provide an employee-oriented, high performance culture that emphasizes quality, productivity standards, goal attainment.
  • The ability to support and promote ongoing development of a superior workforce.
  • Skilled in the area of labor and employee relations.
  • The ability to manage multiple priorities in a fast paced work environment.
  • Strong customer service and communication skills.
  • Strong attention to detail.
  • Knowledgeable of all MS Office products; Word, Excel, PowerPoint, Outlook.


This position provides a competitive salary, training opportunities and a benefits package designed with work-life balance in mind that includes 3 weeks of paid vacation during the first year of employment.


Do you possess strong leadership skills? Do you enjoy managing people, processes and projects?

Would you like to have the opportunity to improve the quality of daily life?

If so, then we would love to hear from you!

Position Summary

Handles human resource functions, up to complex issues and administration for single or multi-unit/account(s). May include payroll, benefits, training, employee relations, recruiting, safety, etc. Position focuses on hourly workforce and may or may not include union accounts.

Key Duties
- Respond to inquiries regarding HR plans, programs & policies. Education managers and employees on policies and procedures. Assist in developing and implementing new policies and procedures. Knowledge of and oversees all Federal, State and Local laws regarding human resources.
- Investigate and resolve employee issues and recommend resolutions, based on policy, as appropriate. Involve those necessary based on incidents; HR People Center, legal, etc. If applicable, management of union employees; understanding of all contract rules/policies and management of arbitration. Involvement of contract negotiations.
- Provide direction to managers and employees on implementation of HR plans, programs, policies, and training. Act as the primary consultant on various HR initiatives.
- Serve as the HR consultant and work with operations to positively impact business.
- Perform due diligence for new business initiatives to determine the appropriate HR plans, programs, process, and tools (including compensation, benefits, leadership, staffing, diversity & inclusion) based on financial and legal exposure.

Qualifications & Requirements

Basic Education Requirement - Associate's Degree  

Basic Management Experience - 2 years          

Basic Functional Experience – 2 years in HR

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Apply on the Company Site
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