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Human Resources Specialist - 855 Team

Buffalo, NY
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Job Details

Careers Center | Human Resources Specialist - 855 Team

Human Resources Specialist - 855 Team

Location US-NY-Buffalo
System ID
Human Resources
Relocation Type
Employment Status

Unit Description

Sodexo is seeking Human Resources Specialists to assist our employees across the U.S! 


The HR d Services team is responsible for supporting 120,000 North American associates as the main human resources point of contact. The team provides world class support services to employees with a high degree of customer satisfaction, expertise, and timeliness.


Sodexo has (2) open Human Resource Specialist – Contact Center positions within our Corporate Human Resources Group. This position is based out of our newly constructed office in Cheektowaga, NY.  Selected employees will support the Monday through Friday shift from 11:30 AM to 8:00 PM (EST).

Bi-lingual applicants are encouraged to .

Training will be for 5-6 weeks Monday -Friday 8AM-5PM.



Working for Sodexo:

How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee.


We strive to make working for Sodexo a genuinely great experience with benefits to promote your professional, personal and financial well-being, and to improve your Quality of Life now and into the future. Our experiences with our over 50 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance … every day.



Are you ready to start your Sodexo career? now!



Position Summary

Identifies and addresses human resources (HR) related questions, issues, and concerns from internal Sodexo customers.  Ability to diagnose root HR issues and determine when and how to escalate within HR functional areas.   Manages multiple lines of communication from the field (email, web, phone, and voicemail).  Responsibilities include knowledge of phone and case management system, knowledge base portal, benefits toolkit, company policy manual and working knowledge of Ingenium, ADP, eTIME, EDW, payroll, PTO, and ER related areas. 

Qualifications & Requirements

Basic Education Requirement - High School Diploma, GED or equivalent

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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