Interline Brands, Inc. (“Interline”) is among the nation’s largest distributors and direct marketers of specialty maintenance, repair, and operations (MRO) products, both branded and private label. In 2015, Interline was acquired by The Home Depot®.
It stocks more than 100,000 plumbing, janitorial, electrical, hardware, heating, ventilation, and air conditioning (HVAC); and other MRO products, from more than 3000 suppliers worldwide. Products and value-added services are sold to more than 175,000 active customers, including facilities maintenance customers, professional contractors, and specialty distributors.
Key end-markets include multifamily housing; health care institutions; educational organizations; lodging; plumbing, mechanical, and HVAC contractors; locksmiths and hardware stores. The company operates more than 70 distribution centers / branches and four regional replenishment centers across the United States, which facilitates reliable same-day or next-day delivery service to 98% of the U.S. population.
Interline employs a multi-dimensional sales model to drive market share gains, utilizing the following primary channels: field sales representatives, telesales and direct marketing including online websites, catalogs, business-to-business selling portals, and fliers. With a unified operating platform, the company can sell the same product to various customers utilizing different pricing schedules and different service models, depending on the needs of each customer.
If you want to join a dynamic organization where leadership strives to put their best foot forward with their employees and their clients, come join the Interline Team.
We are seeking a highly motivated Credit Associate to join our team!
The work days are Monday through Friday from 8:00 a.m. to 5:00 p.m. and the position is located in our Jacksonville, San Marco location.
MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES
NATURE AND SCOPE
- 40% Review of orders on hold for release decisions
- 15% Initiate and respond to emails with internal/external customers regarding credit applications, pending orders, etc.
- 15% Handle inbound and outbound calls with internal/external customers discussing pending orders, invoices, payments, etc.
- 10% Properly notate account records with communication received/made, information needed, and other pertinent facts or documentation
- 10% Identify red flags and/or fraudulent customer activity and inform Management to ensure appropriate escalation steps are taken
- 10% Other duties as assigned
Reports to Credit Supervisor
ENVIRONMENTAL JOB REQUIREMENTS
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Typically requires overnight travel less than 10% of the time.
Additional Environmental Job Requirements:
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Additional Minimum Qualifications:
The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.
Years of Relevant Work Experience: 2 years
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Effective oral and written communication
Previous experience in fraud or B2B credit
Knowledge, Skills, Abilities and Competencies:
Knowledge of various online resources used in account information
Ability to identify risk and methods to mitigate
Ability to negotiate and convince others
Comfort working in a fast-paced, priority changing environment
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.