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IB CUSTOMER MASTER SPECIALIST

Home Depot


Location:
Jacksonville, FL
Date:
05/25/2017
Job Code:
107319_210979
Apply on the Company Site
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Job Details

IB CUSTOMER MASTER SPECIALIST - Jacksonville FL 32205 Skip Navigation
Job Details

IB CUSTOMER MASTER SPECIALIST (107319_210979)

FL - Jacksonville

  • Date Posted: May 3, 2017
  • Company: INTERLINE BRANDS
  • Travel: None
  • Functional Area: Risk Management
  • Position Type: Full-Time
  • Relocation Provided: No




Position Description:
POSITION PURPOSE
Interline Brands, Inc. (“Interline”) is among the nation s largest distributors and direct marketers of specialty maintenance, repair, and operations (MRO) products, both branded and private label. In 2015, Interline was acquired by The Home Depot®.

It stocks more than 100,000 plumbing, janitorial, electrical, hardware, heating, ventilation, and air conditioning (HVAC); and other MRO products, from more than 3000 suppliers worldwide. Products and value-added services are sold to more than 175,000 active customers, including facilities maintenance customers, professional contractors, and specialty distributors.

Key end-markets include multifamily housing; health care institutions; educational organizations; lodging; plumbing, mechanical, and HVAC contractors; locksmiths and hardware stores. The company operates more than 70 distribution centers / branches and four regional replenishment centers across the United States, which facilitates reliable same-day or next-day delivery service to 98% of the U.S. population.

Interline employs a multi-dimensional sales model to drive market share gains, utilizing the following primary channels: field sales representatives, telesales and direct marketing including online websites, catalogs, business-to-business selling portals, and fliers. With a unified operating platform, the company can sell the same product to various customers utilizing different pricing schedules and different service models, depending on the needs of each customer.

If you want to join a dynamic organization where leadership strives to put their best foot forward with their employees and their clients, come join the Interline Team.
The Customer Master specialists is responsible for customer set-up and changes, utilizing various methods and systems. The Customer Master specialists works under the direction of the Customer Master Supervisor.
MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES
50%- Customer setup and verification to insure we are meeting our customer and company needs
40%- Entering and maintaining chain property lists
10%- Comparing properties between both systems
NATURE AND SCOPE
Reports to the Supervisor, Customer Master. Has no direct reports.
ENVIRONMENTAL JOB REQUIREMENTS
Environment:
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Travel:
Typically requires overnight travel less than 10% of the time.
Additional Environmental Job Requirements:


ESSENTIAL SKILLS:
MINIMUM QUALIFICATIONS
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Additional Minimum Qualifications:

Education Required:
The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.
Years of Relevant Work Experience: 0 years
Physical Requirements:
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Additional Qualifications:
Self-starter with a sense of urgency
Excellent communication skills including both verbal and written
Constantly operates a computer and other office productivity machinery such as a calculator, keyboard, copy machine and computer printer
Preferred Qualifications:
Intermediate proficiency in MS Office products (previous experience in an office environment)
Knowledge, Skills, Abilities and Competencies:High Energy
Ability to multi-task
Exceptional communication
Organized/Time management
Problem solving, and understanding of technology


We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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