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IB MANAGER AR TECHNOLOGY

Home Depot


Location:
Jacksonville, FL
Date:
03/27/2017
Job Code:
104708
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Job Details

IB MANAGER AR TECHNOLOGY - Jacksonville FL 32205 Skip Navigation
Job Details

IB MANAGER AR TECHNOLOGY (104708)

FL - Jacksonville

  • Date Posted: Jan 25, 2017
  • Company: INTERLINE BRANDS
  • Travel: 0-10%
  • Functional Area: Risk Management
  • Position Type: Full-Time
  • Relocation Provided: No




Position Description:

Interline Brands, Inc. (“Interline”) is among the nation’s largest distributors and direct marketers of specialty maintenance, repair, and operations (MRO) products, both branded and private label.  In 2015, Interline was acquired by The Home Depot®.

 It stocks more than 100,000 plumbing, janitorial, electrical, hardware, heating, ventilation, and air conditioning (HVAC); and other MRO products, from more than 3000 suppliers worldwide. Products and value-added services are sold to more than 175,000 active customers, including facilities maintenance customers, professional contractors, and specialty distributors.

 Key end-markets include multifamily housing; health care institutions; educational organizations; lodging; plumbing, mechanical, and HVAC contractors; locksmiths and hardware stores. The company operates more than 70 distribution centers / branches and four regional replenishment centers across the United States, which facilitates reliable same-day or next-day delivery service to 98% of the U.S. population.

Interline employs a multi-dimensional sales model to drive market share gains, utilizing the following primary channels: field sales representatives, telesales and direct marketing including online websites, catalogs, business-to-business selling portals, and fliers. With a unified operating platform, the company can sell the same product to various customers utilizing different pricing schedules and different service models, depending on the needs of each customer.

If you want to join a dynamic organization where leadership strives to put their best foot forward with their employees and their clients, come join the Interline Team.

Position Purpose:

The Manager, A/R Technology position is accountable for set up and maintenance of our A/R department systems. This individual is engaged primarily in the customer and system configuration in our main frame systems as well as GetPaid, OpenScan, Telephony and other department software applications. The Manager, A/R Technology works closely with the Credit/Collection Management team and IT to maintain the system configuration and/or implement changes to system and customer setup across all functions of the department.

The Manager, A/R Technology works under the direction of the Director of Credit and Collections to develop and implement plans for the Department to meet the overall Company and Department strategic objectives.

Responsibilities:
• Formulates and defines scope and objectives for new or modified application/setup and system based on user needs, and leads systems analysis, design, development and implementation efforts.
• Participate in analysis of application requirements, the development of detailed project specifications, and the development, testing, and implementation of major business applications.
• Perform daily system monitoring, verifying the integrity of systems and key processes, and verifying completion of scheduled jobs.
• Provide support per request from various groups and users
• Investigate and troubleshoot issues.
• Provide day-to-day technology support and general systems management.
• Propose and implement system enhancements that will improve the performance and reliability of the systems and software.
• Coordinate system planning, upgrading, monitoring, testing and servicing.
• Work with IT Department on application development and troubleshooting.
• Work with IT support (Info) on system issues.
Major Tasks, Responsibilities & Key Accountabilities:
25%- Formulates and defines scope and objectives for new or modified application/setup and system based on user needs, and leads systems analysis, design, development and implementation efforts.
25%- Perform daily system monitoring, verifying the integrity of systems and key processes, and verifying completion of scheduled jobs. Provide day-to-day technology support and general systems management.
25%- Propose and implement system enhancements that will improve the performance and reliability of the systems and software. Coordinate system planning, upgrading, monitoring, testing and servicing.
15%- Participate in analysis of application requirements, the development of detailed project specifications, and the development, testing, and implementation of major business applications.
5%- Investigate and troubleshoot issues.
5%- Work with IT Department on application development and troubleshooting. Work with IT support (Info) on system issues.
Nature and Scope: Reports to the Director of Corporate Credit and Collections. Has no direct reports. Environment: 1. Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Travel: 1. Typically requires overnight travel less than 10% of the time.


ESSENTIAL SKILLS:
Standard Minimum Qualifications: Must be eighteen years of age or older. Must pass the Drug Test.
Additional Minimum Qualifications: Education Required: 5. The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Work Experience Required: 4 Minimum Age Override: 0 Certifications & Licenses:
Physical Requirements: 1. Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Additional Qualifications:
Demonstrable experience in managing system applications B2B Collections and Credit - Risk Management experience
Strong communication skills
Preferred Qualifications:
Advanced degree (MBA) preferred
SQL
Preferred experience with collection and/or contact management software
Knowledge, Skills, Abilities and Competencies:
Demonstrated Technical Aptitude Ability to identify reporting requirements, data requirements, interface and processing requirements
Ability to analyze and define business and technical requirements B2B experience
Effective change management
Ability to prioritize, multi-task and work efficiently
Project management skills


We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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