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Indirect Retail Account Manager

Cox Communications


Location:
Gainesville, FL
Date:
09/21/2017
2017-09-212017-10-21
Job Code:
1712998
Cox Communications
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Job Details

Company Cox Communications
Title: Indirect Retail Account Manager
JobID: 1712998
Category: Sales
Industry: Cox Communications, Inc.
Job Type: Full-time

Description

At Cox, we connect people to the things they love. Now we’d like to connect with you. Cox Communications is looking for sharp talent to join our team and be the voice of our brand.

As an Indirect Retail Account Manager, you will play a pivotal role in the continued stability and growth of our organization, by serving as an ambassador of the Cox brand. Working with our Indirect Retailers, you will manage the vendor relationship while ensuring personnel at each location actively promotes Cox products and services. The Indirect Retail Account Manager works to influence and enhance relationships with National Retailer and Local Dealer store management by serving as a business consultant to translate strategy into effective operational and sales tactics.

This is the perfect career opportunity for sales-driven individuals with an entrepreneurial spirit. Unleash your potential with Cox Communications as an Indirect Retail Account Manager. Keep reading to learn more and apply today!

The Cox Communications Difference

Cox Communications is more than just a place to work. We strive to create an environment that nurtures personal development and the opportunity to build on your talents.

Our employees are our most important resource. To demonstrate the value we place in our employees, Cox offers competitive salaries, an excellent benefits package and a best-in-class working environment.

We are committed to having a diverse workforce that reflects the communities we serve. We embrace and foster an environment that builds on the unique talents that come from a variety of people and perspectives.

Primary Responsibilities and Essential Functions

  • Responsible for selecting, developing, retaining and overseeing team that will influence vendor contractors to promote, market and sell Cox Communications products. 
  • Provides training and development to ensure team meets sales goals and quotas for assigned accounts. 
  • Hires or influences hiring decisions of 3rd party labor for vendors in assigned accounts. 
  • Manages store and sales representative adherence to contract terms, policies and procedures.
  • Develops and cultivates long term relationships with Authorized Retailers and National Retailer Management in order to maximize revenue growth and drive product penetrations.
  • Implement regular store visits and evaluates Specialist and/or 3rd party agent performance. 
  • Serves as key point of contact for Authorized Retailers, ensuring timely response and resolution to any issues/inquiries.
  • Designs and implements strategies to maximize sales; including but not limited to sales events, competitions and incentives.
  • Develops, leads, and implements sales and customer service strategy, enhancement and initiatives.
  • Identifies, develops, and implements process improvements towards improving customer satisfaction, reducing transaction costs and time, improving sales efficiency, etc. Ensures strategies improve retail operations metrics. 
  • Works closely with marketing department to ensure consistency in the look and structure of sales collateral materials, packages and proposals etc.
  • Develops sales incentive programs for authorized retailers and internal team that drives results.

Qualifications

Minimum
  • 7+ years of experience required in related field (i.e. Marketing, Sales, Indirect or Third Party Sales, etc.).
    • 5+ years of experience required if candidate possesses a related advanced degree (MS/MBA or above).
  • Excellent ability to persuade others through indirect influence. 
  • Demonstrated ability to seek out and seize opportunities and take initiative with little or no direction.
  • Demonstrated ability to establish collaborative relationships as a key influencer in a fast-paced environment.
  • Demonstrated capacity to thrive in a high-change, often ambiguous business environment.
  • Demonstrated ability to actively and successfully coach & train others to enhance sales performance. 
  • Strong business acumen and ability to translate strategy into effective operational & sales tactics.
  • Strong consultative sales experience and ability to provide guidance to vendors on retail approaches. 
Preferred
  • BS/BA degree in related discipline strongly preferred (i.e. Marketing, Business, etc.). 
  • 2+ years of experience in a management role preferred.
  • Fluency in the Spanish language, both written and oral.



About Cox Communications

 

Cox Communications is a broadband communications and entertainment company, providing advanced digital video, Internet, telephone and home security and automation services over its own nationwide IP network. Cox Business is a facilities-based provider of voice, video and data solutions for commercial customers, and Cox Media is a full-service provider of national and local cable spot and digital media advertising. Cox is known for its pioneering efforts in broadband, voice and commercial services, industry-leading customer care and its outstanding workplaces. Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at www.cox.com and www.coxmedia.com.



Organization: Cox Communications, Inc.

Primary Location: US-FL-Gainesville-6020 NW 43rd St

Employee Status: Regular

Job Level: Team Leader

Shift: Day Job

Travel: No

Schedule: Full-time

Unposting Date: Ongoing
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