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Indirect Retail Sales Associate

Cox Communications

Omaha, NE
Job Code:
Cox Communications
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Job Details

Company Cox Communications
Title: Indirect Retail Sales Associate
JobID: 1716268
Category: Sales
Industry: Cox Communications, Inc.
Job Type: Full-time


Do you have what it takes to be the face of Cox Communications and represent our outstanding products in top national and local retailers? In this role, you'll be the link between customers and the Cox products that connect them to their family, friends and the world!

At Cox, we connect people to the things they love. Now we’d like to connect you to a career opportunity you’ll love. Cox Communications is looking for sharp talent to join our team as an Indirect Retail Sales Associate and be the voice of our brand.

Cox offers...

  • Competitive wages with additional financial incentives for motivated team members! 
  • FREE Internet and other Cox discounted services 
  • Medical, Dental, and Vision Benefits first day!
  • Casual, yet energetic and engaging work environment
  • Retirement Benefits including matching 401(K)
  • Work-life balance, including generous time off policies:  Up to 22 days of Paid Time Off during first year, plus 7 Paid Holidays
  • Tuition Assistance provided
  • High degree of commitment to our communities including volunteer opportunities
  • Career Advancement Opportunities across the Cox family of companies.

As an Indirect Retail Sales Associate, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line ambassador of the Cox brand.  Working in a third party retailer such as Best Buy and Walmart, you will guide customers through the purchase decision, installation process and education of Cox product and accessory offerings while providing an exceptional customer experience.  

This is the perfect career opportunity for sales-driven individuals with an entrepreneurial spirit. Keep reading to learn more and apply today!

The Cox Communications Difference

Cox Communications is more than just a place to work. We strive to create an environment that nurtures personal development and the opportunity to build on your talents and grow your career. 

Our employees are our most important resource. To demonstrate the value we place in our employees, Cox offers competitive salaries, an excellent benefits package and a best-in-class working environment.

We are committed to having a diverse workforce that reflects the communities we serve. We embrace and foster an environment that builds on the unique talents that come from a variety of people and perspectives.  

Keep reading to learn more about the role and to apply to join the Cox Communications team NOW!

Primary Responsibilities and Essential Functions

  • Ensures individual sales, revenue, and customer experience targets are met
  • Explains, illustrates, demonstrates product and accessory capabilities and offers suggestions based on customers’ wants and needs
  • Provides best-in-class customer service skills and aids customers in completing purchases and resolving issues; maintains polished and professional presence 
  • Executes promotions and campaigns designed to increase brand equity and achieve sales objectives
  • Participates in inventory cycle counts
  • Ensures sales area remains well merchandised, clean, and visually appealing at all times
  • Participates in workshops, special events, and product demonstrations to drive customer loyalty
  • Continuously expands knowledge of current Cox products as well as competitor product offerings by participating in regular training classes inside and outside of the store
  • May be required to work in other locations that are in proximity to ‘home store’ to meet the needs of the business
  • Provides support for other sales agents as needed to ensure optimal customer service
  • Assists with other duties as requested



    • HS diploma, GED or relevant work experience
    • 1 or more year of experience preferred in related field (i.e. Sales, Retail Sales, etc.)
    • Ability to meet established sales, retention, and customer experience targets
    • Willingness to work a flexible schedule which includes weekends, evenings, and holidays
    • Computer literacy with an aptitude for learning communication products and services
    • Must have reliable, consistent transportation and ability to work at a variety of retail locations
    • Track record of high individual performance with demonstrated financial result in sales and retention
    • Strong interpersonal and communication skills to effectively sell products using a solutions-based approach
    • Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
    • Ability to lift 25-50 pounds to help manage stock room inventory
    • Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services


    • AS/AA or Technical Certification in related discipline desired
    • Previous experience with store operational duties
    • Cash handling and previous billing system experience
    • Advanced knowledge of Cox products and services

    About Cox Communications


    Cox Communications is a broadband communications and entertainment company, providing advanced digital video, Internet, telephone and home security and automation services over its own nationwide IP network. Cox Business is a facilities-based provider of voice, video and data solutions for commercial customers, and Cox Media is a full-service provider of national and local cable spot and digital media advertising. Cox is known for its pioneering efforts in broadband, voice and commercial services, industry-leading customer care and its outstanding workplaces. Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at and

    Organization: Cox Communications, Inc.

    Primary Location: US-NE-Omaha-11505 W Dodge Rd

    Employee Status: Regular

    Job Level: Individual Contributor

    Shift: Day Job

    Travel: No

    Schedule: Full-time

    Unposting Date: 2018-01-09
    Apply on the Company Site
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