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Information Manager


Groton, CT
Job Code:
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Job Details

Job Title Information Manager

JobID 1608376

Location: Groton, CT

Description + Perform Dictionary Quality Management review of Pfizer standard Dictionaries such as MedDRA and WHODrug

+ Perform oversight of outsourced Dictionary activities to ensure quality and productivity are within established standards

+ Responsible for the overall maintenance and versioning of Pfizer standard Dictionaries

+ Responsible for support of resourcing strategies for Dictionary activities to align with overall business strategies

+ Single point of contact within Pfizer for vendor dictionary content, licensing and maintenance driving data strategies on behalf of Pfizer

+ Function as Dictionary Subject Matter Expert to provide guidance for all Dictionary related issues and strategies

+ Ensure that Dictionary activities comply with relevant global regulatory requirements & relevant SOPs

+ Consistently meet/exceed customer services standards by ensuring prompt & accurate completion of all requests by customers

+ Develop and maintain coding conventions for Pfizer standard dictionaries to ensure consistent data reporting

+ Responsible for all creation and maintenance of documentation including userguides, requirements documentation, test scripts, etc.

+ Responsible for creation and maintenance and delivery of training

+ Provide support to activities delivering implementation or integration of dictionary or data management systems using industry standard methodologies

+ Manage data integration activities and strategies such as dictionary data mapping and eSource

+ Support implementation of future clinical trial strategies such eSource

+ Develop and Implement processes, metrics & other measures to create, support and drive business activities

+ Draw on knowledge of existing solutions and interrelationships to provide subject matter expertise on the business area and enterprise-wide projects as required.

+ Determine procedural and technical system needs, and then develop approach to meeting those needs with client groups and Business Technology.

+ Coordinate and oversee vendors across various needs (e.g., Tier 1 support services, user access, centralized coding, etc)

Prior Education

+ A minimum of a Bachelor's degree in a health science (Nursing, Pharmacy) or other allied health field is required.

Prior Experience (Preferred):

+ At least 5 years of experience within the pharmaceutical industry or in a health information management role

+ Thorough understanding of CRO partner, Pfizer and GCP standards

+ Demonstrated knowledge of clinical research processes and regulatory requirements.

+ Demonstrated success/results in prior scientific/administrative management roles

+ Knowledge of organizational development principles and demonstrated success in developing and implementing organizational development strategies

+ Demonstrated ability to manage complex projects and cross-functional processes required

+ Effective verbal and written communication skills in relating to colleagues and associates both inside and outside the organization.

• Technical Skill Requirements:

+ Demonstrated knowledge and success in managing customer support function in a clinical environment

+ Solid experience in medical and drug clinical or medical record coding and dictionary management

+ Solid experience in clinical trials or medical record/health information management

+ Solid experience implementing and managing dictionary systems and interfaces

+ Functional experience in standard business technology and dictionary related tools such as Oracle Thesaurus Management System (TMS) or electronic health records

+ Demonstrated experience of dictionary business project management

+ Demonstrated experience supporting strategic dictionary implementations within a matrix organization

+ Demonstrated experience interfacing with and influencing external dictionary publishers

+ Ability to evaluate data and initiate change processes as necessary for efficient use of personnel and resources

+ Demonstrated experience on complex projects and processes

+ Demonstrated knowledge of clinical development and regulatory submission processes and requirements or health information management/electronic health records

+ Demonstrated platform skills; experience presenting to large scientific audiences and non-science populations

+ Understand customers and stakeholders and adapt messages appropriately

+ Proven ability to communicate difficult messages to various levels within the organization.

+ Ability to make complex decisions that require choosing between multiple options

+ Ability to organize tasks, time and priorities of self and others; ability to multi-task

Additional Details:

+ Eligible for Employee Referral Bonus

+ Grade 8

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

A career at Pfizer offers opportunity, ownership and impact.

All over the world, Pfizer colleagues work together to positively impact health for everyone, everywhere. Our colleagues have the opportunity to grow and develop a career that offers both individual and company success; be part of an ownership culture that values diversity and where all colleagues are energized and engaged; and the ability to impact the health and lives of millions of people. Pfizer, a global leader in the bio-pharmaceutical industry, is continuously seeking top talent who are inspired by our purpose to innovate to bring therapies to patients that significantly improve their lives.

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

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